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Wrong Warren Buckley?

Mr. Warren Buckley

Managing Director, Customer Service

BT plc

HQ Phone: +44 20 7726 0613

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BT plc

81 Newgate Street

London, London EC1A 7AJ

United Kingdom

Company Description

BT is one of the world's leading providers of communications solutions and services operating in 170 countries. Its principal activities include networked IT services; local, national and international telecommunications services; higher-value broadband a ... more

Find other employees at this company (30,519)

Background Information

Employment History

Global Head of Contact Centres

HSBC plc

Deputy Chair (Joint)

Citizens Advice Bureau

Managing Director, Customer Services


Business Customer Services Director

Orange SA


Chair Board Of Directors
Business Disability Forum

Citizens Advice Bureau

Senior Customer Services Manager
Vodafone Ltd

Vice Chair and Non Executive Director
British Quality Foundation



University of Leicester

MD Customer Service

Web References (197 Total References)

Performance Improvement | Leadership Development | Team EffectivenessMindstrong Ltd | Business Coaching, Leadership & Team Development [cached]

Warren Buckley, Director of Strategy, Complaints and E Services, BT Retail Customer Services

Business Coaching UK | Mindstrong Ltd | Our ClientsMindstrong Ltd [cached]

Warren Buckley, Director of Strategy, Complaints and E Services, BT Retail Customer Services

Yes | Yes Agency [cached]

According to BT's Warren Buckley, the growing trend of online peer-to-peer communications, discussions and networking means that customer services and marketing departments must marry-up. Source: DMA

BT to monitor its broadband network using hi-tech system from US | Packnet [cached]

According to BT's managing director of customer service, Warren Buckley, ServiceView will not only improve the efficiency and smooth running of BT's broadband network, it will also ultimately help the telecommunications provider 'achieve our cost reduction goals'; cost reductions which, some will hope, might ultimately be reflected in reduced costs for BT's broadband customers.

News | SignVideo [cached]

Warren Buckley, managing director customer service, BT, said: 'We hope that the trial will make it easier for our customers who prefer to communicate in BSL to contact us.

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