Wafa Zegar, our elderly department caseworker spent hours and days on the phone, reaching out to various federal and state organizations, demanding answers and a solution to this issue.
Realizing that this issue could not be solved during normal business hours, Zegar
decided to make a home visit with the client, going to her
residence and spending her
time and countless hours on the phone, until a solution was made.
"I try to put myself in the place of all my clients," said Zegar
"I try to think, if my parents were in their shoes, how would I handle it and how would I want to see them treated," she
adds that her
clients inspire her
and effect her
in so many ways.
"Listening to them, I find peace, wisdom and see my future and how I want to live it," Zegar
"Many of their stories touch my heart and soul and to listen to them and hear the journey of their lives makes me feel ever so fortunate for what I have," she
says what sets AAFS aside from all other organizations is their persistence.
"We are honest, straight to the point and do not lead our clientele in the wrong direction.
We educate them on their rights, responsibilities and what is right from wrong," she
adds that she
always makes sure to relay her
motto to her
clients: we are here to help you, not hurt you.
"Making progress and reaching a solution that helps our seniors is what makes my job worth while and rewarding," Zegar