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This profile was last updated on 12/29/14  and contains information from public web pages and contributions from the ZoomInfo community.

Managing Director

Executive Career Partners

Employment History

  • Director
    KellyConnect - OSV / BPO Contact Center Division at Kelly Services

Board Memberships and Affiliations

Web References
Contact Center Executive Summit - September 24-25, 2012, Dallas, Texas, 15 June 2012 [cached]
Vicki Brackett,Director, KellyConnect
Vicki Brackett Vicki Brackett has 16 years of Contact Center industry experience, in operations, business development, sales and client services. An entrepreneur at heart, Ms. Brackett has led the development of new Contact Center business solutions in the automobile, career services, education and technical support industries. A Turnaround and start-up expert, she has a proven track record in developing innovative strategies that drive businesses to increase revenue and net profit, as well as customer service satisfaction scores to high levels in a short period of time. ith over 10 years of experience in the virtual/at home agent arena, Ms. Brackett is considered a subject matter expert in the virtual space, launching organizations from start-up phase and driving turnaround scenarios.
Vicki Brackett, Director of ..., 26 Aug 2012 [cached]
Vicki Brackett, Director of Operations at KellyConnect
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