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Ms. Tracy D. Hager

Vice President, Operations

Mortgage Contracting Services LLC

Direct Phone: (214) ***-****       

Email: t***@***.com

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Mortgage Contracting Services LLC

6504 International Parkway Suite 1500

Plano, Texas 75093

United States

Company Description

MCS was founded in 1986. Our services include property inspections, property preservation, REO property maintenance, valuation services and more. The success of MCS is the result of our continuous focus on building long-term relationships with mortgage se ... more

Find other employees at this company (600)

Background Information

Employment History

Director of Client Initiatives

The First American Corporation

Vice President, Client Initiatives

First American Field Services


Government Liaison Committee
The National Association of Mortgage Field Services , Inc.


Bachelor of Arts

industry relations and speech communication

University of North Carolina

Web References (14 Total References)

Mortgage Contracting Services [cached]

Mortgage Contracting Services Names Tracy Hager as Senior Industry Relations Officer, Dave Sunlin as Senior Vice President

Tracy Hager
Ms. Hager has been with MCS since 2009, most recently serving as Vice President of Operations. In her new position, she will act as liaison between MCS and its investors and insurers. Ms. Hager earned a Bachelor of Arts from the University of North Carolina, with a dual major in industry relations and speech communication.
"Tracy has played an important role in building our FHA platform, making substantial contributions to our operations and compliance initiatives.

Tracy Hager Vice ... [cached]

Tracy Hager Vice President of Operations

Tracy Hager is vice president of operations for MCS. Her primary responsibility is administrating the company's Dallas operations, providing leadership through the oversight of day-to-day account teams. Hager has tremendous experience in key areas, such as loss mitigation, property preservation, REO and asset management. She is a member of the Mortgage Bankers Association P&P Work Group, the MBA Vacant Property Registration Committee, and is a regular panel participant at various MBA and other industry conferences. She is active on the National Association of Mortgage Field Services (NAMFS) Government Liaison Committee. Hager has a Bachelor of Arts from the University of North Carolina, dual majoring in industry relations and speech communication.

Tracy Hager Vice ... [cached]

Tracy Hager Vice President, Operations Mortgage Contracting Services, LLC

USFN Loan Management and Servicing Seminar Summary [cached]

Tracy Hager, VP of operations for Mortgage Contracting Services

In areas where no personal-property ... [cached]

In areas where no personal-property eviction laws exist, servicers' strategies typically fall into one of three categories, says Tracy Hager, vice president of operations at Mortgage Contracting Services (MCS). Besides treating the personal property as debris or storing it, some servicers instruct their property-preservation companies to post a sign on the property's exterior that advises the previous mortgagor of his or her right to remove the contents within a specified period of time - typically, 30 days.

The potential risks to servicers are clear. Shops that opt for a conservative tack by moving and storing the property have no guarantee that HUD will reimburse them for the associated costs. (HUD representatives at the National P&P Conference said that automatic reimbursement for storage costs would be taken into consideration.) The other extreme - to treat all property as debris and trash it - poses obvious headline risk.
In turn, servicers are simply being more cautious when they review property-preservation companies' documentation and eviction photos, Hager says, explaining that most of MCS' clients provide a matrix detailing how they want to address personal property, based on a variety of scenarios. The decision to trash or preserve is informed by several factors, including the estimated value of the personal property and the location of the real estate.
"Most servicers are having to expend additional time to review photos and make case-by-case decisions based on the possessions that are remaining in the property," says Hager.

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