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This profile was last updated on 7/4/13  and contains information from public web pages and contributions from the ZoomInfo community.

Senior Vice President Research an...

Local Address: Colorado, United States
ClickFox Inc
3445 Peachtree Road Suite 1250
Atlanta, Georgia 30326
United States

Company Description: ClickFox's unique software modeling solutions enable its customers to translate complex customer interactions across multiple service channels, revealing the entire...   more
Background

Employment History

Education

  • doctorate , business administration
    George Washington University
  • bachelor's degree
    Boston College
  • master , business administration
    Babson College
  • master's degree , industrial engineering
30 Total References
Web References
ClickFox | The Leader in Customer Experience Analytics » About » Management Team
www.clickfox.com, 4 July 2013 [cached]
Tom Wheeler, Chief Technology Officer
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Mr. Wheeler held various development and management positions at General Electric, US West and Centerpoint, Inc. At Centerpoint, he was responsible for building Avaya's globally distributed Centre Vu Explorer. Mr. Wheeler also headed all of Engineering Services at NICE Systems where he and his team delivered custom software solutions for NICE's premier customers including many of the Fortune 1000.
The book is authored by Bill ...
www.clickfox.com, 21 June 2010 [cached]
The book is authored by Bill Holtsnider, Joseph Gee, George Stragand and Tom Wheeler; four of the company's visionary software developers behind the pioneering customer experience analytics (CEA) software and solutions.
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Tom Wheeler, VP of Research and Development at ClickFox says about the book:
Management Team | ClickFox
www.clickfox.com, 12 Mar 2011 [cached]
Tom Wheeler
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Mr. Wheeler held various development and management positions at General Electric, US West and Centerpoint, Inc. At Centerpoint, he was responsible for building Avaya's globally distributed Centre Vu Explorer. Mr. Wheeler also headed all of Engineering Services at NICE Systems where he and his team delivered custom software solutions for NICE's premier customers including many of the Fortune 1000.
Tom ...
www.textbookprofessionals.com, 1 Feb 2008 [cached]
Tom Wheelen:His McGuffey-winning work defined the new field of strategic marketing
Tom Wheelen:Business author
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Any author who doesn't do this, Wheelen says, will not have a book that survives.He should know.Wheelen's Strategic Management and Business Policy, written with co-author David Hunger, was in its eighth edition in 2000.
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"It is a great honor to be recognized by my peers," Wheelen said in an interview."It is one of the nicest things to be awarded."
What made the book such a success?"Professors want a book that contains current literature and has up-to-date footnotes," Wheelen said in an interview. . "Students want readability."Readability, he said, is what he and Hunger strive for in each edition."It's what makes our book the best."
Wheelen and Hunger wrote the first edition of Strategic Management and Business Policy in the early 1980s as the field of strategic management was just developing.
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To make sure that all of the chapters are connected, Wheelen and Hunger included a model of the process of strategic decision-making.
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The audit provides the student with a complete package of text and illustrations, said Wheelen, so that he or she can do a strategic audit of an assigned case.The audit is revised each edition to reflect changes in the text.
The sixth edition of Strategic Management and Business Policy, which won TAA's McGuffey, was praised by judges as "a solid book that is well-organized and up-to-date with numerous references from business that will appeal to students."Wheelen ranks receiving the McGuffey Award as a highlight of his career -- right up there with his being named to the Ralph E. Beeten Endowed Chair at the University of Virginia.Also, the McGuffey came a surprise."I didn't even know David (Hunger) filled out the application," said Wheelen.
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Wheelen was skeptical about the Essentials book, but Hunger was insistent and eventually talked Wheelen and the publisher into doing the fourth book.
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Wheelen was skeptical about the Essentials book, but Hunger was insistent and eventually talked Wheelen and the publisher into doing the fourth book.
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In addition to his textbooks, Wheelen has also co-developed four software programs: Strategic and Financial Analyzer (ST.FAN), Versions 1.0 and 2.0; and Financial Analyzer (FAN), Versions 1.0 and 1.1, published by Addison Wesley.
Wheelen was graduated from Boston College with a bachelor's degree in 1957.He earned his master's in business administration from Babson College in 1961 and his doctorate in business administration from George Washington University in 1969.In college, he worked for General Electric as a systems programmer.He also took three years of night courses in a manufacturing training program between 1961 and 1964, the equivalent of an master's degree in industrial engineering.
Wheelen was the Ralph Beeton Professor of Free Enterprise at the University of Virginia from 1981 to 1985, but wanted to move south, so he gave it up to become professor of strategic management at the University of South Florida.He won a teaching award at USF in 1997."I like to see students grow," said Wheelen of his love for teaching."I will keep teaching until I lose that."In 2000 he was one of only two authors inducted into Text and Academic Authors' Council of Fellows, a recognition afforded few authors and only after a rigorous nomination and review process.
Wheelen has this advice for new authors:
Know your target market.
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Wheelen has three children: Katharyn, born in 1967; Tom, born in 1968; and Richard, born in 1970.
ClickFox | The Leader in Customer Experience Analytics » Resources » Newsroom
www.clickfox.com [cached]
What Is a Data Scientist?: Tom Wheeler of ClickFox
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