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This profile was last updated on 1/9/15  and contains information from public web pages and contributions from the ZoomInfo community.

Mr. Tom Karinshak

Wrong Tom Karinshak?

Senior Vice President, Customer S...

Comcast Cable
Comcast Corporation
1701 JFK Boulevard
Philadelphia , Pennsylvania 19103
United States

Company Description: Comcast Holdings Corporation (Comcast Holdings) is an indirect, wholly owned subsidiary of Comcast Corporation (Comcast), a cable operator in the United States....   more

Employment History

  • Senior Vice President of Customer Experience
    Comcast Corporation
  • Senior Vice President
    Customer Experience
  • Managing Director and Customer Experience Director
  • Managing Director, Head of Operations
  • Combat Engineer Captain
    U.S. Army
  • Senior Vice President, Member Management
    America Online , Inc.
  • Senior Leadership Roles
    America Online , Inc.

Board Memberships and Affiliations


  • M.S. , Engineering Management
    Missouri University of Science and Technology
  • B.S. , Civil Engineering
    U.S. Military Academy at West Point
44 Total References
Web References
Tom Karinshak, ..., 9 Jan 2015 [cached]
Tom Karinshak, Comcast's senior vice president for customer experience, responded to the story on the company's website. He said Comcast makes the cards available to each of its 80,000 employees, who are then free to hand them out to any customer who complains of cable or internet problems. "The card is not used to target specific customers or parts of the country," Karinshak wrote.
Tom Karinshak - Board ..., 31 Oct 2014 [cached]
Tom Karinshak - Board Secretary Comcast
The Board - The Veterans Group, 8 Aug 2014 [cached]
Tom Karinshak
Tom serves as Senior Vice President of the Customer Experience for Comcast Cable. In this role, he and his team work cross functionally with the Company's care, technical operations, marketing and new product development and deployment teams to ensure a superior experience at every point in Comcast's relationship with its customers.
Before joining Comcast in November 2010, Mr. Karinshak served as Managing Director and Customer Experience Director for Barclay's Bank of Delaware, where he designed and built a top talent customer experience, marketing, and operations organization. Prior to Barclays, Mr. Karinshak was at AOL, where he held a variety of senior leadership roles across marketing and operations.
Mr. Karinshak has 20 years of leadership experience with multi-service providers and leading consumer brands. He also served on active duty with the U.S. Army for six years as a Combat Engineer Captain.
Mr. Karinshak holds a B.S. in Civil Engineering from the United States Military Academy at West Point and an M.S. in Engineering Management from the Missouri University of Science and Technology.?
Executive Biographies, 22 Nov 2014 [cached]
Tom Karinshak
Senior Vice President, Customer Service, Comcast Cable
"We have made significant progress, but ..., 31 May 2014 [cached]
"We have made significant progress, but we know that a lot more has to be done," Tom Karinshak, Comcast's senior vice president of customer experience, said Friday.
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