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2016-06-24T00:00:00.000Z

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Wrong Tom Karinshak?

Mr. Tom Karinshak

Senior Vice President for Customer Service

Comcast Corporation

Direct Phone: (215) ***-****       

Email: t***@***.com

Comcast Corporation

1 Comcast Center

Philadelphia, Pennsylvania 19103

United States

Company Description

Comcast Corporation (Comcast) is a provider of video, high-speed Internet and phone services (cable services), offering a variety of entertainment, information and communications services to residential and commercial customers. As of December 31, 2009, t... more

Find other employees at this company (66,822)

Background Information

Affiliations

Board Member
The Veterans Group

Senior Vice President, Member Management
America Online , Inc.

Education

B.S.
Civil Engineering
U.S. Military Academy at West Point

B.S.
Civil Engineering
the United States Military Academy at West Point

M.S.
Engineering Management
Missouri University of Science and Technology

Web References (108 Total References)


Cable Ops: We Can, Are Doing Better on Customer Service | Multichannel

www.multichannel.com [cached]

At the witness table were Tom Karinshak, SVP for customer service at Comcast; John Keib, former EVP and COO for residential services, Time Warner Cable; Kathleen Mayo, EVP for customer operations at Charter; Rasesh Patel, SVP for product management at AT&T Entertainment Group (DirecTV); and Kathleen Schneider, SVP for operations at Dish.


Cable Ops: We Can, Are Doing Better on Customer Service | Broadcasting & Cable

www.broadcastingcable.com [cached]

At the witness table were Tom Karinshak, senior VP for customer service at Comcast; John Keib, former executive VP and COO for residential services, Time Warner Cable; Kathleen Mayo, executive VP for customer operations at Charter; Rasesh Patel, senior VP for product management at AT&T Entertainment Group (DirecTV); and Kathleen Schneider, senior VP for operations at Dish.


McCaskill Hammers MVPDs Over Customer Service, Fees | Multichannel

www.multichannel.com [cached]

The first witness out of the gate was Tom Karinshak, SVP, customer service for Comcast, who acknowledged that Comcast and the industry in general have not always made customer service the priority it should have been, adding: "I am sorry for that."


Sen. McCaskill Hammers MVPDs Over Customer Service, Fees | Broadcasting & Cable

www.broadcastingcable.com [cached]

The first witness out of the gate was Tom Karinshak, senior VP, customer service for Comcast, who acknowledged that Comcast and the industry in general have not always made customers service the priority it should have been, adding: "I am sorry for that."


Witnesses Set For Senate MVPD Customer Service Hearing | Multichannel

www.multichannel.com [cached]

The witnesses will be Tom Karinshak, SVP, customer service, for Comcast; John Keib, EVP and COO, residential services, for Time Warner Cable (now part of Charter); Kathleen 'Kip" Mayo, EVP, customer operations, Charter; Ratesh Patel, SVP, production management, AT&T Entertainment Group (DirecTV); and Kathleen Schneider, SVP, operations, for Dish.

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