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This profile was last updated on 7/23/14  and contains information from public web pages and contributions from the ZoomInfo community.

Timothy J. Holody

Wrong Timothy J. Holody?

Chief Operating Officer and Gener...

Seta/Palm Beach Jewelry
Seta Corporation
6400 E Rogers Circle
Boca Raton, Florida 33499
United States

Company Description: When Don and Angie Seta founded the Seta Corporation more than 40 years ago, their mission statement was simple...To always treat each and every customer like a...   more
Background

Employment History

Board Memberships and Affiliations

36 Total References
Web References
Speakers - Operations Summit
www.operationssummit.com, 21 Dec 2012 [cached]
Tim Holody COO Seta Corp.
Call Center Times
www.callcentertimes.com, 10 May 2004 [cached]
"Some people don't like the phone, some people don't like the web," says Timothy Holody, COO of catalog retailer Palm Beach Jewelry.
...
"It's a partnership," explains Holody.
...
Last July it assigned the entire function to the outsource provider after it measured its performance against that of its in-house center, says Holody.
Seta looked at sales generated through the call center using Palm Beach Jewelry scripts for upsell and cross sell.Of customers offered the chance to learn about additional offers, such as matching items, gift boxes or clearance sales, 85 percent agreed to hear the offers.Of that number, 15 to 20 percent accepted them."That's what we were getting in-house, and Global has been able to maintain that," adds Holody.
2009 ADVISORY BOARD
ncof.com, 25 Dec 2009 [cached]
Timothy Holody COO Seta Corporation (Palm Beach Jewelry)
- Tim Holody, Seta ...
www.mai-cro.com, 18 Feb 2014 [cached]
- Tim Holody, Seta Corporation
2009 ADVISORY, BOARD
www.ncof.com, 25 Dec 2009 [cached]
Timothy Holody COO Seta Corporation (Palm Beach Jewelry)
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