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This profile was last updated on 9/24/14  and contains information from public web pages and contributions from the ZoomInfo community.

Timothy J. Holody

Wrong Timothy J. Holody?
 
Background

Employment History

  • Chief Operating Officer
    PalmBeachJewelry.com
  • Chief Operating Officer
    Seta Corp.
  • Chief Operating Officer and General Manager
    Seta Corp.

Board Memberships and Affiliations

36 Total References
Web References
Call Center Times
www.callcentertimes.com, 10 May 2004 [cached]
"Some people don't like the phone, some people don't like the web," says Timothy Holody, COO of catalog retailer Palm Beach Jewelry.
...
"It's a partnership," explains Holody.
...
Last July it assigned the entire function to the outsource provider after it measured its performance against that of its in-house center, says Holody.
Seta looked at sales generated through the call center using Palm Beach Jewelry scripts for upsell and cross sell.Of customers offered the chance to learn about additional offers, such as matching items, gift boxes or clearance sales, 85 percent agreed to hear the offers.Of that number, 15 to 20 percent accepted them."That's what we were getting in-house, and Global has been able to maintain that," adds Holody.
2009 ADVISORY BOARD
ncof.com, 25 Dec 2009 [cached]
Timothy Holody COO Seta Corporation (Palm Beach Jewelry)
OM InsightOperations Management Contributors - OM Insight
ominsight.com, 18 Aug 2012 [cached]
Timothy J Holody
...
Timothy J. Holody
COO/General Manager, Seta Corp. / Palm Beach Jewelry
Tim Holody has been at the Seta Corporation (Palm Beach Jewelry) for the last 13 years and serves as their COO & General Manager. Seta is located in Boca Raton, Florida. Tim has 30 + years of industry experience in all phases of Executive Management with heavy emphasis in Call Center and Fulfillment Operations. He is a recognized leader in our industry and serves on the Board of Advisors for the NCOF as well as being a featured speaker at NCOF and other conferences for many years.
Tim has also been a leader in 3rd Party Call Center and Fulfillment Services, having serviced such major companies as Bloomingdales-by-Mail, FAO Schwarz, Children's Wear Digest, Levi's, Xerox, the Franklin Mint, the Sierra Club and many others. Tim has also been the VP of Operations for the Orvis company as well as President of Home Shopping Network's Fulfillment Division.
- Tim Holody, Seta ...
www.mai-cro.com, 18 Feb 2014 [cached]
- Tim Holody, Seta Corporation
Speakers - Operations Summit
www.operationssummit.com, 21 Dec 2012 [cached]
Tim Holody COO Seta Corp.
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