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Preparing for recovery before facing disaster | InContext Magazine
The college also benefitted from the fact it had implemented a document imaging system and switched from paper-based to electronic workflow in the student enrollment division in 2001, In the wake of Hurricane Katrina this enabled staff to access at least some student and administrative records.
However, thousands of paper records were lost in the deluge.
To prevent a repeat of this and to help ensure business continuity in any circumstances, Lovince realized that Delgado needed to incorporate enterprise content management into a new disaster plan.
"We recognized the need to access administrative and student records from anywhere on demand," Lovince said.
"ECM is one of the key components of that strategy."
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