Thomas Conway | Senior Vice President and Chief Information Officer
leads a staff of technologists responsible for setting the technology direction for DialAmerica
and ensuring the successful execution of that direction.
Since joining DialAmerica in 2002, Mr. Conway has held several positions including that of Director of Information Strategy and Communication where he oversaw the development of compensation systems, network reporting and file delivery and the development of many internal applications.
Most important of these is the Axis system that allows our agents and managers to have a 360 degree view of the call center operations in one platform.
Prior to DialAmerica, Mr. Conway held positions at Siebel CRM Systems and Globalcom, respectively.
Mr. Conway earned his bachelor's degree from Cornell University.