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Vice President - Customer Care Center
Direct Phone: (972) ***-****
Neiman Marcus Direct
1618 Main Street
Dallas, Texas 75201
After 20 years, InCircle Rewards remains at the top of the retail spectrum and has been continuously acknowledged as one of the nation's leading preferred customer recognition programs. Often imitated, but never replicated, InCircle Rewards was groundbrea... more
Neiman Marcus Online Deploys LivePerson Service Edition For Holiday Shopping Season
InternetRetailer.com - Daily News for Monday, November 4, 2002
Dallas Morning News
Neiman's made sure that all of its agents were well-versed in the merchandise.As part of their training, the online agents handled samples of the merchandise about which they might have to answer questions.PeopleSupport.com, a Los Angeles-based company that works for a variety of retailers, held a fashion show for its agents who would be doing online service for a particular clothing company.
Case Study: How NMD Links Quality Monitoring To Customer Surveys To Improve Service
EyeRIS - January 31, 2003
Earth Fare Selects TCI Solutions After ROI StudyTCI Solutions Inc., announced that natural food retailer Earth Fare Inc., has purchased TCI's RetailSuite foundation enterprise solutions.The supermarket chain chose TCI's Headquarters Price Management System (HQPM2) and Store Manager (SM2) after the company did a private return-on-investment study that found HQPM2 will pay for itself in less than one year.Looking for a rich price-management package, as well as the detail of store-level inventory control, Earth Fare spent five months evaluating TCI's software to make sure it could provide those capabilities.The company purchased TCI's Perpetual Inventory module so it could easily review inventories for the entire company or at individual stores for quicker and more accurate stock replenishment.
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