Terri Newton, Multi-Medical Specialties Billing Associates, Inc.
"Having an open line of communication between the practice and the billing office is a necessity, and Kareo
bridges that gap."
After 21 years of running her
own billing company in Jacksonville , FL, Terri Newton
has a clear vision of the value she
brings to her
"Providers are motivated by money, and my job is to be sure they are collecting as much as possible," she
In order to enhance her
ability to achieve that goal, Terri
decided to make a change in her
medical billing software in early 2011.
because it helped close the gap in communications between her
billing operation and provider offices.
"One of the primary reasons I selected Kareo
is I needed a quick, easy solution for provider offices to see patient account balances so they could collect at the time of service.
offers that," she
"The scheduler is also simple and very user-friendly.
We can load it, set it up and train the staff in less than an hour.
Another great feature is that Kareo
lets you set up alerts for the office staff so if patient information is missing or incorrect, they can address it right there with the patient."
also needed a medical billing software with the flexibility to handle many different specialties and customized reports.
"We handle over 100 providers in 13 different specialties," she
While communications and collections are important, Terri
also had a more strategic goal for looking at new software.
was concerned that some Electronic Medical Record vendors were claiming that, with an EMR, practices would no longer need an outside billing company.
Kareo's interface with Practice Fusion provided the perfect offense for keeping clients who wanted to move to an EMR.
"We actually lost a client because we didn't offer an EMR.
ties in with Practice Fusion, a free EMR, so we can now offer that connection to our clients.
And of course, with the push toward digitized patient records, that capability will become even more important as payors, as an industry, move toward requiring electronic claims submissions.
According to Terri
has been fantastic about meeting our needs.