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2016-02-18T00:00:00.000Z

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Wrong Tara Bull?

Ms. Tara Bull M.

Senior Training Consultant

InterContinental Hotels Group PLC

Direct Phone: (321) ***-****       

Email: t***@***.com

InterContinental Hotels Group PLC

Three Ravinia Drive

Atlanta, Georgia 30346

United States

Company Description

IHG® (InterContinental Hotels Group) [LON:IHG, NYSE:IHG (ADRs)] is a global organisation with a broad portfolio of hotel brands, including InterContinental® Hotels & Resorts, Kimpton® Hotels & Restaurants, HUALUXE™ Hotels and Resorts, Crowne Plaza® Hotels ... more

Find other employees at this company (23,842)

Background Information

Employment History

Training Account Manager
Signature Worldwide Inc

Director of Corporate Training
SheltAir Aviation Services

Education

Bachelor of Arts Degree
German and Russian Language & Area Studies
Denison University

Web References (25 Total References)


Noblesse Service Solutions, Inc.

noblessesolutions.com [cached]

About Tara M Bull, CHME Services

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"Tara is a manager that knows the meaning of leadership.
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"As a Director of Training, Tara is able to use humor, anticipate needs, provide feedback, coach participants and promptly connect with her staff and trainees. Her ability to quickly assess people and situations, put priorities into perspective, and communicate practical solutions is proven each day. As an outstanding mentor and manager Tara consistently uses her integrity and diligent work ethic to create and implement the best training practices. She is by far one of the best and I would recommend her in a minute! Page McKay, Recruiter, Kaplan University
"Our industry was one where a customer could walk through your door and spend thousands of dollars while entrusting the care of a multi-million dollar aviation asset to the employees... having an outstanding customer service team was (and is) of utmost importance. When Tara was hired on at our company, our customer service staff didn't know what the definition of "customer service" was. Although she didn't have any experience in the General Aviation industry at the time, Tara quickly crafted customized (and relevant) training materials for our staff. The positive turnaround in the attitude, morale, knowledge, and performance of the CSR's she trained was nearly immediate! Offering reoccurring customer service training sessions (across 12 cities) and teaching our managers how to "shop-call" and coach their staff, Tara ensured that none of our 250+ employees slipped through the cracks, and that everyone received the personalized training they needed to succeed. As a Marketing Director, I often worked closely with Tara; she successfully made our CSR's better at what they did, which resulted in happier customers, which resulted in great word-of-mouth marketing for our company. (This made our tangible services a lot easier to sell!) People often forget that the intangible things (like an outstanding customer service interaction) are the things that will keep your customers coming back; Tara understood this, and our company was definitely better off with her in it."
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"Few trainers I've encountered work harder or have more talent as educators and facilitators than Tara Bull. During my years at Signature, Tara consistently volunteered for difficult assignments and then did whatever it would take to arrive completely prepared and ready to delight the client - even when it required significant personal sacrifice. As a result, Tara became a real "Go To" training account manager. She also took on additional responsibilities - as a seller, an instructional designer and team leader - whenever doing so would benefit the company and its clients. We were clearly a better company because of Tara's contributions, and I'm confident any organization for whom she works in the future will be equally thrilled to have her on the team.
...
"I had the pleasure of working with Tara at Signature Worldwide. Being a new hire, I sought out someone I would feel most comfortable with to help me understand my role. Tara is a gifted mentor who not only helped pave the way but showed me how to make my own creativity work best for me.


Noblesse Service Solutions for sales training, customer service training and increased productivity

noblessesolutions.com [cached]

About Tara M Bull, CHME Services


Noblesse Service Solutions, Inc.

noblessesolutions.com [cached]

About Tara M Bull, CHME Noblesse Service Solutions, Inc.

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About Tara M Bull, CHME Services
...
Diversity is the hallmark of Noblesse and Tara Mavourneen Bull, CHME. Tara's career has revolved full circle in the art of providing meeting and communication needs to others: from meeting planning to relationship selling, and then to the actual training. With over 30 years in B2B sales and sales/service training, Tara offers solid experience and is prepared to assist her clients in improving revenue, sales and service in all aspects of their industries.
After graduating from Denison University with a Bachelor of Arts Degree in German and Russian Language & Area Studies, Tara began her career as an Event Planner for the Associated Builders & Contractors and then segued into the world of hospitality sales. Tara earned her Certified Hospitality Marketing Executive certification in 1991 from HSMAI and is highly experienced in all market segments and skilled in dealing with all client types, including professional entertainment, corporate and travel. Upon her relocation to Florida in 1985, Tara then began specialization in the association and government markets and was the only individual to be awarded "Associate Member of the Year" by the Society of Government Meeting Planners, Tallahassee Society of Association Executives and the Florida Society of Association Executives.
With a strong desire to assist other career salespeople in realizing their goals, Tara next joined Signature Worldwide, where she assisted in the generation of bottom-line revenue through reinforced training and increased service levels and customer scores for many companies in the hospitality, heavy equipment, multi-family housing and spa industries. he was awarded the "Training Account Manager of the Year" in 2005 by her colleagues and peers.
Tara was then recruited for a customized position to create and manage a regional training team in the private aviation industry. As Director of Corporate Training for SheltAir Aviation Services, Tara created a training program which encompassed service to high-end corporate customers, as well as managing airline fueling and equipment care training.
Tara has also held the position of Director of Training for Kaplan University in Orlando, where she was responsible for strategic and logistics management of an ambitious new hire program, training well over 1000 sales advisors within one year in a call-center environment and overseeing training logistics for concurrent military, financial aid and continuing education training events.
In her spare time, Tara enjoys grooming showing and training English Springer and English Cocker Spaniels, participating in trivia competitions, as well as studying piano for 40+ years.


Noblesse Service Solutions, Inc.

noblessesolutions.com [cached]

About Tara M Bull, CHME Services

...
Tara Bull came to our hotel and I found her training methods to be professional and extremely effective. Through a variety of techniques, including role-playing, our agents learned how to identify customer needs and build value before quoting rates. Tara taught them how to ask for a commitment. As a direct result I saw a significant increase in hotel revenue.
During my 20 year hospitality career I have seen different trainers at work. I can honestly say I have never met anyone who could even come close as Tara's equal. I highly recommend Tara as a trainer for your company. Her experience, professionalism and motivation will give you the results you are looking for!
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I have to tell you, Tara, I think about you all the time!
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Training has not been the same, without Tara. When Tara came into town for training, our staff always knew we were going to get the most updated training methods that were available. We were going to get an explaination that everyone could understand on how to use these new methods. Thats what a people person can acomplish. So is Tara. When training was completed, all concerned had a much better knowledge and understanding of what was expected of us as employee's, and of course how to apply them to our daily work routines. Tara would do group meetings, but then also go one on one to better ensure all were on the same page. Things like this are missed in our current training.
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Our customer service team always enjoyed when Tara came into town! Her training was always entertaining, from music when we walked in, to prizes when we answered questions. She was able to get some of the quietest members of our team to engage in the presentation.
What I most enjoyed about Tara's style is how detail oriented she was. One of my favorite lessons learned through Tara was giving affirmative answers like, "I can help you with that. I still use the phrase today!
Tara has a personal approach that I enjoyed also. On top of having large group training events, she incorporated one-on-one time into her time with us. She sat down with individuals to find out what they really wanted to work on and help solve problems specific to our base. Soon enough, our customers knew Tara! I think someone even wrote her name down on a comment card for great service once.


Noblesse Service Solutions, Inc.

noblessesolutions.com [cached]

About Tara M Bull, CHME Services

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