About | Free Trial

Last Update

2015-12-06T00:00:00.000Z

This profile was last updated on . .

Is this you? Claim your profile.

Wrong Sven Gierlinger?

Mr. Sven Gierlinger O.

Chief Experience Officer

North Shore University Hospital

Direct Phone: (516) ***-****       

Email: s***@***.edu

North Shore University Hospital

300 Community Drive

Manhasset, New York 11030

United States

Company Description

The nation's third-largest, non-profit, secular healthcare system, North Shore-LIJ delivers world-class clinical care throughout the more

Find other employees at this company (12,488)

Background Information

Employment History

Chief Experience Officer
Northshore Internal Medicine

Vice President, Hospitality and Service Culture
Henry Ford Hospital

Chief Experience Officer, North Shore LIJ Health System, Executive
The Ritz-Carlton

Vice President of Museum Operations
Detroit Institute of Arts

Affiliations

Member
Association for Patient Experience

Education

bachelor's degree
hospitality business administration
Bavaria Hotel Management Academy

bachelor's degree
hotel business administration
Bavaria Hotel Management School

Web References (46 Total References)


As it becomes increasingly obvious that ...

www.hugeinc.com [cached]

As it becomes increasingly obvious that the healthcare industry can -- and should -- seize on the UX revolution to provide a new way of finding and receiving care, Huge BKL is proud to host Sven Gierlinger, an expert in building an emotionally engaging, innovative, and collaborative culture that drives organizational growth and consumer loyalty through customer satisfaction at the North Shore LIJ Health System.

As Chief Experience Officer for North Shore LIJ Health System, Gierlinger is responsible for creating a superior and consistent service experience for patients, visitors and employees. Prior to his current position he was Vice President of Hospitality and Service Culture at Henry Ford Health System in Detroit, Michigan. In that role he established a culture of service excellence through development and implementation of standards, system-wide rounding, and training programs for all employees ranging from first impressions to leader coaching. He was a driving force in creating excellence and consistency in the patient experience.


LAKE SUCCESS, NY -- Sven ...

www.northshorelij.com [cached]

LAKE SUCCESS, NY -- Sven Gierlinger has joined the North Shore-LIJ Health System in the newly created position of vice president and chief experience officer.

...
Mr. Gierlinger's joins North Shore-LIJ from the Henry Ford Health System in Detroit, where he served as vice president of hospitality and service culture. He was responsible for creating a superior and consistent service experience for patients, visitors and employees. Previously, he was an administrator of hospitality services for Henry Ford West Bloomfield Hospital, where he was responsible for all aspects of non-clinical operations, the Wellness and Integrative Health Center, retail shops and café, and the customer experience.
"I look forward to working with staff across the health system to continue building a culture that puts patients first and helps us build loyalty in our communities," said Mr. Gierlinger, 43, who currently resides in Bayside, Queens, and works in Lake Success, NY.
He began his career in the luxury hotel business, holding a series of leadership positions with the Ritz-Carlton Hotel Company and playing a key role in the openings of several Ritz-Carlton hotels in Germany, Japan, Indonesia and the US.
He is a member of the Association of Patient Experience, The Leader's Board for Service Excellence, and The Beryl Institute. He received a bachelor's degree in hospitality business administration from the Bavaria Hotel Management Academy, Altoetting, Germany.


Sven Gierlinger, Vice ...

ihhc.org.au [cached]

Sven Gierlinger, Vice President, Henry Ford Health System, USA

Sven Gierlinger is an expert in building an emotionally engaging, innovative, and collaborative culture that drives organizational growth and consumer loyalty through customer satisfaction. He has more than 20 years experience in the hospitality and service industry. As vice president of hospitality and service culture for Henry Ford Health System, Gierlinger is responsible for creating a superior and consistent service experience for patients, visitors and employees. Prior to his current position he played a criticalrole in the start-up and success of Henry Ford West Bloomfield Hospital where he lead the areas of non-clinical operations, retail, wellness, and service culture.


2010 Henry Ford Educational Symposium

www.goingradical.com [cached]

Sven Gierlinger, Administrator, Hospitality Services Henry Ford West Bloomfield Hospital

...
Sven Gierlinger Administrator, Hospitality Services Henry Ford West Bloomfield Hospital
...
Join Chef Turner and Mr. Gierlinger as they share the secrets of revolutionizing hospital food.


Meanwhile, to address the patient ...

americanhealthcareleader.com [cached]

Meanwhile, to address the patient experience, North Shore-LIJ recruited Sven Gierlinger to fill the new role of chief experience officer. He previously worked for the Henry Ford Health System in Detroit and the Ritz-Carlton Hotel Company.

Similar Profiles

Other People with this Name

Other people with the name Gierlinger

Johann Gierlinger
Gierlinger Holding GmbH

Sven Gierlinger
Northwell Health

Erwin Gierlinger
Sideline Sports

Petra Gierlinger
Bilfinger Rohrleitungsbau GmbH

Sven Gierlinger
The Beryl Institute

Browse ZoomInfo's Business Contact Directory by City

Browse ZoomInfo's
Business People Directory

Browse ZoomInfo's
Advanced Company Directory