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2016-10-26T00:00:00.000Z

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Wrong Sven Gierlinger?

Mr. Sven O. Gierlinger

Chief Experience Officer

Northwell Health

Direct Phone: (516) ***-****       

Email: s***@***.edu

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Northwell Health

1979 Marcus Ave Suite 124

Lake Success, New York 11042

United States

Company Description

Northwell Health (formerly North Shore-LIJ Health System) is New York State’s largest health care provider and private employer. With 21 hospitals and nearly 450 outpatient practices, we serve more than 1.8 million people annually in the metro New York ... more

Find other employees at this company (9,924)

Background Information

Employment History

Chief Experience Officer

Northshore Internal Medicine

Chief Experience Officer

North Shore University Hospital

Vice President of Hospitality and Service Culture

Henry Ford Hospital

Vice President of Museum Operations

Detroit Institute of Arts

Executive Assistant Manager, Rooms Division and Various Other Positions

The Ritz-Carlton

Affiliations

Advisory Board Member
The Beryl Institute

Member
Association for Patient Experience

Education

bachelor's degree

hospitality business administration

Bavaria Hotel Management Academy

bachelor's degree

hotel business administration

Bavaria Hotel Management School

Web References (51 Total References)


Sven ...

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Sven Gierlinger

...
As a previous Ritz-Carlton Hotel executive, Sven brings a unique perspective to the patient experience dialogue. However, it was his personal patient experience spending three months in hospitals that motivates him to challenge the status quo in the continuum of care. Now as Chief Experience Officer for Northwell Health, one of the largest Integrated Delivery Networks in the country, Sven is driving culture transformation grounded in patient centeredness and empathy.
Sven is passionate about building an emotionally engaging and innovative culture that drives growth and consumer loyalty through customer satisfaction. He has more than 20 years experience in the hospitality and service industry, including 8 years with The Ritz-Carlton Hotel Company. As Chief Experience Officer for Northwell Health, Sven is responsible for building an engaging, innovative and collaborative culture that drives organizational growth and customer loyalty through the customer experience. Prior to this, he was Vice President of Hospitality and Service Culture at Henry Ford Health System and also played a critical role in the start-up and success of Henry Ford West Bloomfield Hospital.


Sven Gierlinger, Chief ...

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Sven Gierlinger, Chief Experience Officer, Northwell Health


Sven Gierlinger, Chief ...

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Sven Gierlinger, Chief Experience Officer, Northwell Health


Sven Gierlinger became ...

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Sven Gierlinger became vice president and chief experience officer, a newly created position, for North Shore-LIJ Health System, Lake Success, N.Y. in June. Gierlinger was vice president of hospitality and service culture for Henry Ford Health System in Detroit.


Patient Experience Advisory Board - The Beryl Institute - Improving the Patient Experience

www.theberylinstitute.org [cached]

Sven Gierlinger Chief Experience Officer North Shore LIJ Health System

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