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This profile was last updated on 1/28/15  and contains information from public web pages and contributions from the ZoomInfo community.

Mr. Sven O. Gierlinger

Wrong Sven O. Gierlinger?

Chief Experience Officer

North Shore-LIJ Health System
200 Community Drive
Great Neck , New York 11021
United States

Company Description: North Shore-LIJ - the largest healthcare provider in the region - offers an unparalleled spectrum of high-quality services to meet all of your needs. As the...   more
Background

Employment History

  • Vice President, Hospitality and Service Culture
    Henry Ford Health System
  • Administrator, Hospitality Services
    Henry Ford Health System
  • Vice President of Museum Operations
    Detroit Institute of Arts
  • VP-Hospitality&Service Culture
    HFHS

Education

  • bachelor's degree , hospitality business administration
    Bavaria Hotel Management Academy
16 Total References
Web References
Mosaic Youth Theatre of Detroit - Board of Directors
www.mosaicdetroit.org, 4 April 2014 [cached]
SVEN GIERLINGER, Chair Henry Ford West Bloomfield Hospital
2010 Henry Ford Educational Symposium
www.goingradical.com, 25 April 2010 [cached]
Sven Gierlinger, Administrator, Hospitality Services Henry Ford West Bloomfield Hospital
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Sven Gierlinger Administrator, Hospitality Services Henry Ford West Bloomfield Hospital
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Join Chef Turner and Mr. Gierlinger as they share the secrets of revolutionizing hospital food.
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Sven Gierlinger
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Sven Gierlinger
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Sven Gierlinger Administrator, Hospitality Services Henry Ford West Bloomfield Hospital
Sven Gierlinger is the administrator for hospitality services at Henry Ford West Bloomfield Hospital. In this role, Gierlinger is responsible for achieving the highest quality of services, including environmental, nutrition, property management and facility development.
Gierlinger also is heading the development of the Culinary Institute at Henry Ford West Bloomfield Hospital. The Culinary Institute - the first of its kind in the world - is being created to bring chefs from other health care systems across the country to Henry Ford West Bloomfield Hospital to learn how to cook healthy food for their patients.
Prior to joining Henry Ford West Bloomfield Hospital, Gierlinger was the vice president of Museum Operations at the Detroit Institute of Arts (DIA), one of the top art museums in North America, with an annual operating budget of more than $30 million. His accomplishments include coordination of the $158 million renovation of the DIA.
With his career primarily in the hospitality industry, Gierlinger opened six hotels in four countries over nine years, including Ritz-Carlton hotels in the U.S., Germany, Japan and Indonesia.
For nearly three years, he was a management partner and owner of a start-up restaurant concept business, SM Biz LLC, The Flying Buffalo, in Falls Church, Va.
He received his bachelor's degree in hotel business administration in 1994 from the Bavaria Hotel Management School in Altoetting, Germany.
LAKE SUCCESS, NY -- Sven ...
www.northshorelij.com, 5 June 2014 [cached]
LAKE SUCCESS, NY -- Sven Gierlinger has joined the North Shore-LIJ Health System in the newly created position of vice president and chief experience officer.
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Mr. Gierlinger's joins North Shore-LIJ from the Henry Ford Health System in Detroit, where he served as vice president of hospitality and service culture. He was responsible for creating a superior and consistent service experience for patients, visitors and employees. Previously, he was an administrator of hospitality services for Henry Ford West Bloomfield Hospital, where he was responsible for all aspects of non-clinical operations, the Wellness and Integrative Health Center, retail shops and café, and the customer experience.
"I look forward to working with staff across the health system to continue building a culture that puts patients first and helps us build loyalty in our communities," said Mr. Gierlinger, 43, who currently resides in Bayside, Queens, and works in Lake Success, NY.
He began his career in the luxury hotel business, holding a series of leadership positions with the Ritz-Carlton Hotel Company and playing a key role in the openings of several Ritz-Carlton hotels in Germany, Japan, Indonesia and the US.
He is a member of the Association of Patient Experience, The Leader's Board for Service Excellence, and The Beryl Institute. He received a bachelor's degree in hospitality business administration from the Bavaria Hotel Management Academy, Altoetting, Germany.
Sven Gierlinger, Vice ...
ihhc.org.au, 12 Sept 2012 [cached]
Sven Gierlinger, Vice President, Henry Ford Health System, USA
Sven Gierlinger is an expert in building an emotionally engaging, innovative, and collaborative culture that drives organizational growth and consumer loyalty through customer satisfaction. He has more than 20 years experience in the hospitality and service industry. As vice president of hospitality and service culture for Henry Ford Health System, Gierlinger is responsible for creating a superior and consistent service experience for patients, visitors and employees. Prior to his current position he played a criticalrole in the start-up and success of Henry Ford West Bloomfield Hospital where he lead the areas of non-clinical operations, retail, wellness, and service culture.
Program - Institute of Hospitality in Health Care
www.ihhc.org.au.fj02.pbstaging.com, 12 Sept 2012 [cached]
PLENARY SESSION: Creating an environment of hospitality in a large healthcare organization - Sven Gierlinger, Vice-President, Hospitality & Service Culture, Henry Ford Health System, Detroit, USA
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Transformation of Hospital Food - Sven Gierlinger, Vice-President, Hospitality & Service Culture, Henry Ford Health System, Detroit, USA
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