(66 Total References)
Suryo Suwignjo: ...
Suryo Suwignjo: Exploring
technology for management
As president director of PT IBM Indonesia, Suryo Suwignjo is responsible for IBM Indonesia's operations, from sales and distribution, procurement, global delivery to support functions.
Thus, in order to accomplish the company's overall success, Suryo's main duties consist of delivering the business financially, increasing the market share by constantly growing the business ahead of the current market, sustaining great customer satisfaction, keeping a solid and producing workforce as well as maintaining and improving the positive image of IBM
"IBM is a matrix organization with a management system that is divided based upon geographic regions, products portfolio such as hardware and software, and clients, which are split according to their type of industry - for instance, banking or telecommunications," says Suryo, who has been working at IBM for more than two decades.
Although the three-matrix structure is quite complex, he
explains, "We're able to segregate ourselves neatly in terms of who's doing what, which consequently reduces the possibility of overlap among employees."
routinely conducts a weekly business review with all the directors and general managers.
"The IT industry is a very volatile and highly competitive business.
So it's in our DNA to keep track of our business performance at least on the weekly basis," he
"Then, once every quarter, we do a more comprehensive business review and we have budgeting review at least once every six months."
In general, he
communicates with all his
staff through many different channels as often as possible, including cunningly utilizing the social media as an effective interaction tool.
"We need to be aware that 30 to 40 percent of our workforce is below 30 years old," he
This notion further ties to how the company emphasizes progress as an impetus for success," Suryo
"Our staff can work on a project anywhere outside the office, but we always expect real progress from time to time."
Progress also leads to career opportunities, where Suryo
normally tells employees on their first day in the office that, "at IBM
, we're not giving you a job, but we're offering you a career.
In other words, personal development is something employees can look forward to when joining IBM
There are many kinds of personal development offered by the company, ranging from self-initiated e-learning programs, in which employees can study subjects they prefer anytime at their own pace, to virtual learning classes, where staff attend online courses taught by a tutor or lecturer.
"Moreover, we encourage employees to develop their skills through job trainings as a chance to increase their performance," says Suryo
"We also invest by allowing a highly potential employee in his
spare time to 'shadow' a particular top-level executive," he
, 47, is constantly on the lookout for somebody who is self-driven, a team player, innovative and eager to foster a career at IBM
Thus, in his
effort to cultivate resilient IT leaders within the company, he
has carefully identified several potential talents since the early stage of the management trainee program.
"Over a period of time, we also closely observe their performance.
We later place these best talents into a specific program that will prepare them to be good future leaders," he
"There are several questions that would accurately identify whether the client is truly satisfied or not with our service," explains Suryo
In order to keep his
professional and personal life balanced, Suryo
believes in giving equal attention and focus to both of them, although, according to him, the word "balance" has a different definition from one person to the other.
"I want to have a sustainable career life where I can perform well for the long run.
So, it's not how much time I spend on my personal life, but how much I deeply enjoy the quality time that I have with my family and hobbies," confesses Suryo
who loves traveling, playing golf and attending music concerts with his
Place/ Date of Birth: Semarang, Central Java, Nov. 30, 1966.
Other speakers included Dr. Adrianus ...
Other speakers included Dr. Adrianus Mooy, the former Governor of Indonesian Central Bank (Bank Indonesia), Mr. Suryo Suwignjo, President Director of IBM Indonesia, Mr. Anthony Tenicela from IBM New York, Dr. Endah Agustiana, a gender and development expert, Ms. Esther K. Sianipar, Microsoft Indonesia, Mr. Wishnutama Kusubandia, Founder and CEO of P. T. NET Mediatama.
IBM and Telkom Indonesia Join Hands to Provide Smarter Data Center Services | Sigmadata Indonesia
With IBM's extensive capabilities in data centre capacity, combined with Telkom's experience and understanding of local business needs, we will be able to provide our clients with a superior experience," said Suryo Suwignjo, President Director, IBM Indonesia.
Suryo Suwignjo, the ...
Suryo Suwignjo, the president director of IBM Indonesia says he is as frustrated as anyone by the congested roads.
"Now in Jakarta, distance is not relevant, the travel time is more relevant.
If you would like to have a three o'clock client meeting in Pacific Place, what time will you actually leave from the office?
In the end you can be way too early or very late so it's very difficult.
A lot of unproductive time is spent on the road," Suryo
said in an interview at his
office in Jakarta last month.
A number of different systems could be tailored, based on the government's priorities and budget, to reduce traffic congestion in Jakarta, according to Suryo
adds that even better will be to use predictive technology to analyse traffic headed towards congestion hotspots so that traffic jams could be predicted.
This will allow for preventative action to avoid a jam.
"Basically the software predicts the future, but in this case it is the future of traffic ... and then if you have that information and combine it with your ability to adjust the traffic lights, you can actually avoid the congestion," he
confirmed that IBM
has consulted with a number of different government departments on systems that could be implemented in Jakarta, although no formal projects are planned.
added that while one barrier may be the cost of implementing new systems, another is the difficulty of the many different agencies involved in running Jakarta's roads coordinating with each other.
Suryo Suwignjo, President ...
Suryo Suwignjo, President Director of IBM Indonesia, said, "The new infrastructure in place enables BER to improve access to financial services for rural households and businesses and to bring innovative services such as mobile and online banking to remote regions of Indonesia, including populations currently not served."