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This profile was last updated on 4/4/16  and contains information from public web pages and contributions from the ZoomInfo community.

Mr. Stephen P. Young

Wrong Stephen P. Young?

President and Chief Executive Of...

Phone: (203) ***-****  
Email: s***@***.com
Square 9 Softworks Inc
129 Church Street
New Haven , Connecticut 06510
United States

Company Description: Square 9 Softworks offers our partners the ability to build a program that best fits the needs of their organization. For partners with limited demand for Document...   more
Background

Employment History

Board Memberships and Affiliations

Education

  • Pennsylvania State University
  • MS , computer science
    Stanford University
  • bachelor's degree , Communications
    California State University , Fullerton
  • master's degree , Business Administration
    Georgia State University
193 Total References
Web References
"We are proud to partner with ...
xamcor.com [cached]
"We are proud to partner with Konica Minolta, a company with which we share the same commitment in driving business efficiency through facilitated information management," said Square 9 President and CEO, Stephen Young.
"We are proud to partner with ...
xamcor.com [cached]
"We are proud to partner with Konica Minolta, a company with which we share the same commitment in driving business efficiency through facilitated information management," said Square 9 President and CEO, Stephen Young.
"With SmartSearch 4.0 we had two ...
xamcor.com [cached]
"With SmartSearch 4.0 we had two objectives, to improve the collaborative experience for users when working with business content and to continue building off the success of our GlobalSearch platform for mobile delivery," stated Stephen Young, President and CEO at Square 9.
BPM, document management, ECM, Encompass ...
www.enxmag.com [cached]
BPM, document management, ECM, Encompass 2015, Scott Cullen, SmartSearch, Square 9, Steve Young
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9 Questions with Square 9's Stephen Young
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document management, Square 9, Stephen Young In April I interviewed Square 9's President Stephen Young for a profile article of Square 9 for the May issue of ENX.
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document management, Square 9, Steve Young
BPM, document management, ECM, Encompass ...
www.enxmag.com [cached]
BPM, document management, ECM, Encompass 2015, Scott Cullen, SmartSearch, Square 9, Steve Young
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Square 9 President & CEO Steve Young delivers the keynote address at Encompass 2015.
Square 9 President & CEO Steve Young delivers the keynote address at Encompass 2015.
...
The keynote address by Square 9 co-founder and President & CEO Stephen Young covered a lot of ground, including the origins of Square 9 (Click here to read my profile of Square 9 from the May 2015 issue of ENX.), a discussion of the document management industry along with current and future initiatives. I'd call it the ultimate overview and the ideal primer for the subsequent educational sessions.
...
Raising the specter of change, Young observed, "Our commitment to change is to help our customers realize their full potential by making them more growth centered, more globally competitive, and increasingly efficient."
Those are ambitious ambitions to say the least and Young would go on to identify various initiatives that described how Square 9 would accomplish those goals.
Historically, one of Square 9's strengths is service and in addition to expanding product development, Young explained how the company built a world class professional services team that provides a higher level of support and delivers responsiveness in minutes rather than days. He noted that his team can deliver in less than seven minutes on average, and as low as 45 seconds.
"Overall we've been able to deliver a higher level of customer service, increase channel loyalty, and ultimately increase our revenue and realize exponential growth," said Young.
Big Data & Metrics
Big Data is starting to pop up in conversations at industry events and Young did not ignore the importance of this either, noting that even though this is the era of Big Data, it's really about using that data across multiple applications.
"Organizations want to extract high value data so it can be repurposed and sent to other applications," stated Young. "Cloud and mobility are new apps to efficiency. We went from document management to content management, [but now] we're really talking about BPM (Business Process Management). That's where we are today."
BPM is something that Young contends everyone can participate in. He predicted that BPM adoption rates will continue to increase as a natural [evolution] of ECM and that broader adoption rates will help reduce acquisition costs as more customers talk to resellers about this.
"High value data being extracted now will further fuel BPM growth," said Young.
The cloud is another area that offers great potential with Young pointing out that now more than ever, customers are looking for solutions that leverage all the cloud has to offer. Incidentally, Young later noted that Square 9 was cloud ready from the beginning.
Square 9 thrives on metrics, is adept at leveraging this data, and constantly monitors the pulse of its resellers. Nowhere was this more evident than in the results of a 2015 reseller survey that Young shared with this audience.
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"[That's] a model that will really work for our reseller community," said Young.
Coming Attractions
In addition to these product enhancements, Young also revealed that Square 9's popular Global Forms, which eliminates paper forms will soon be available as a SaaS product.
...
"It's not about putting your documents in motion, you need to understand where those documents are and the metrics to improve business processes," stated Young.
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"These could be custom integration projects with third parties like the one we developed with SalesForce," explained Young.
Young covered a lot in his 40-minute keynote while the educational sessions allowed attendees to drill down deeper into the company, its products, and its services.
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