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705 QUADEE DR
Watertown, South Dakota,57201
At Informational Data Technologies (IDT), we have a unique perspective on the issues facing rural utilities and we know that the promise of satellite Automatic Meter Reading (AMR) / Advanced Metering Infrastructure (AMI) haven't been fulfilled for remote water... more.
Water Security | Topics | Editorial | Water Efficiency
For this reason, Steve Uban, director of innovation for Informational Data Technologies, says it's important for water utilities to maintain the same cyber security protocols that all other companies should.
His company sells satellite-based water metering services, which lowers the probability of an attack on communication within the network. The signals between meters and the satellite itself are mostly invulnerable, and the uplink stations that directly communicate with the satellite are even protected by military hardware. The online portal between the water utility and IDT, however, isn't. The usernames and passwords IDT provides work from any internet-connected computer, and the system has no way of knowing the actual identity of the person who entered them. The biggest risk, Uban says, would be that of a disgruntled former employee using his or her password to log into the system and either steal data or disrupt operations. For that reason, it is important for utilities to vigilantly disable access for any employee who leaves the company. Utility employees also need to be vigilant with how they handle their login data. While IDT would never send a password and username through e-mail, Uban says, that doesn't stop employees from e-mailing this information to each other or even themselves. Should a bad actor gain access to that e-mail-either by hacking or simple access-the danger could be greater than that posed by a disgruntled former employee. While the former employee's access would likely be shut off eventually, a hacker getting regular access to the system through a current employees login could siphon information, undetected, for an extended period of time. For that reason, Uban says, water utilities should have a robust security policy that includes appropriately complex passwords that are changed on a frequent basis. And, if employees don't follow the policy, there should be real consequences. "If somebody's not following that, you want to be able to fire them," he says, "because it's a risk to the whole system."
Board Members - Pillager School District #116
Mr. Steve Uban
email@example.com Pillager School District #116 323 East 2nd Street South, Pillager, MN 56473 | Fax
The PDMA Handbook of New Product Development, 3rd Edition
Steve Uban, PE, NPDP, has been a practitioner in research and new product development for almost 40 years.
Mr. Uban is a Professional Engineer and Certified New Product Development Professional and is on the board of the PDMA Foundation.
PDMA - Product Development and Management Association : About : PDMA Leadership
Steve Uban, NPDP
Informational Data Technology firstname.lastname@example.org
PDMA - Product Development and Management Association : About : PDMA Foundation
VP Research & Best Practices Director PDMA Research Foundation 651.247.1335