Resilinc Customer Case Study: Excerpt from Supply & Demand Chain Executive Article Featuring an Interview with Steve Cleary, CPO of EMC
"The Thailand flood wasn't a surprise," confirmed Steve Cleary, Vice President of Supply Chain and Chief Procurement Officer, EMC.
did grow through that quarter and had record revenue shipments, still a number of its peer groups in the area did announce shortfalls and shortages.
"I think what was a surprise and what we have done differently going forward with some of our partners is we're more involved in getting into second and third tier aspects of our supply chain," added Cleary
also offers their dashboard, which is built very tailored to our supply chain," said Cleary
"So once we say 'map 400 factories around the world that are providing things into our supply chain and all the risk variables associated with them,' what they'll do is monitor those 400 specific sites for us and we will get daily alerts as to events that are happening or emerging events that may be of concern.
And so that kind of a dashboard too is very critical to us because even if we were to be able to get to that basic level and understand what the exact addresses are of each of our 400 factories and what their risk profile is, monitoring those on a daily basis is again, a very large activity," he
While the IT storage hardware solutions provider already had risk mitigation strategies in place-such as its business continuity plan (BCP), supply chain disruption disaster simulations implemented annually at its partner sites and buffer inventory-it stressed the importance of incorporating all BCP plan, risk mitigation and anticipatory strategies holistically and from the ground up.
"When we first started to look at developing a platform and not just having a set of discrete capabilities, it became pretty obvious to us that it was a major endeavor and it was a significant investment in resources," said Cleary
"The issue with these types of systems is, once you create them, you have to feed them and take care of them.
I think that anybody who seriously takes a look at it in a thoughtful way and really tries to understand what it would take to do it internally, would probably come to the conclusion that this is an outsourced opportunity."
Engaged with Resilinc
as of Q4 of 2012, EMC
expects to have 95 percent of its 400-plus sites mapped by Resilinc
by the end of 2013.
provides is really what we need to facilitate this bottoms-up approach-they provide us with the resources to help us build the data out and help us understand the data," Cleary