has been doing chargeback policy, procedure, politics and algorithms for more than 20 years.
designed many of the leading financial institution chargeback methodologies and authored the Federal Reserve Bank's chargeback policies as well.
There's undeniably a need for such a tool, says Sidney Finehirsh, president of New York-based CMX Group, a consulting company that specializes in information-technology chargeback systems.
When you're dealing with I.T. chargeback, he
says, rough allocation estimates don't cut it.
"There are companies that will allocate I.T.
[costs] based on extraneous factors like head count," Finehirsh
Sid Finehirsh, founder and CEO of the CMX Group, a consultancy in New York that helps clients sort through and implement ITIL, said he feels the framework's greatest value is in enforcing precision for how ITers speak about and understand the infrastructure.
"An effective IT scorecard puts in place crossover measures that make the connection between IT activities and business success," says Sidney Finehirsh, founder and CEO of CMX Group, an IT management, financial and technical consultancy in New York City.
"When possible, the IT team should serve as a kind of partner for other business units", says Sid Finehirsh, president of CMX Group Inc., a New York-based consulting firm.
says the IT
department can help other units use technology to gain a competitive advantage.
as a partner becomes interested in the profit of its business partners", Finehirsh
"This changes the concept of IT