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2016-12-05T00:00:00.000Z

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Ms. Shelley Kendrick

Vice President of Operations

Ecumen

Direct Phone: (651) ***-****       

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Ecumen

3530 Lexington Avenue North

Saint Paul, Minnesota 55126

United States

Company Description

Ecumen is one of the nation's top 20 largest non-profit providers of senior housing and aging services. Based in Shoreview, Minn., Ecumen operates in 38 cities in Minnesota, North Dakota, Wisconsin, Nebraska, Michigan, Idaho and Tennessee, providing a var ... more

Find other employees at this company (2,069)

Background Information

Education

Bachelor of Science Degree

English Language and Literature

Easter Michigan University

Master's Degree

Nonprofit Business Administration

University of Notre Dame

Web References (28 Total References)


Leadership Team | Ecumen

www.ecumen.org [cached]

Shelley Kendrick

Senior Vice President of Operations and Chief Operating Officer
Shelley brings extensive leadership and operations experience to her role as Ecumen's Chief Operating Officer and Senior Vice President of Operations. Shelley, who joined Ecumen in 2012, leads a team of Regional Directors in both Housing and Care Center/Campus communities, where she oversees the operations, strategic development, financial performance, quality and product innovation. Previously, she was Ecumen's Vice President of Operations. Prior to that she was the Campus Administrator at the Minnesota Veterans Home in Minneapolis, where she was responsible for leading campus operations, including a skilled nursing care center, memory care, and in-home care for independent veterans. Prior to joining the Minneapolis Veterans Home, she served in Executive Director positions for 15 years, leading the operations of both small and large health care facilities in Ohio and Minnesota. She began her career in human resources, soon discovering a passion for health care operations. Shelley has a Master's Degree in Nonprofit Business Administration from the University of Notre Dame and a Bachelor of Science Degree in English Language and Literature from Easter Michigan University.


Ecumen Leadership | Ecumen

www.ecumen.org [cached]

Shelley Kendrick, Ecumen Senior Vice President of Operations and Chief Operating Officer, in an interview with the Star Tribune talks about Ecumen's mission, its initiatives to change aging and how the Affordable Care Act is changing the senior living landscape.


Ecumen - Ecumen Leadership - Kathryn Roberts

www.ecumen.org [cached]

Shelley Kendrick, Vice President of Operations

...
Shelley Kendrick
Shelley brings extensive leadership and operations experience to her role as Ecumen's new Vice President of Operations. Shelley leads a team of Regional Directors in both Housing and Care Center/Campus communities, where she oversees the operations, strategic development, financial performance, quality, and product innovation.
Prior to joining Ecumen as Vice President of Housing in January 2012, Shelley was the Campus Administrator at the Minnesota Veterans Home in Minneapolis. In that role, Shelley was responsible for leading campus operations, including a skilled nursing care center, memory care, and domicillary care for the more independent veterans. Serving our community's most vulnerable veterans was a humbling and rewarding mission for Shelley.
Prior to joining the Minneapolis Veterans Home, Shelley served in Executive Director positions for 15 years, leading the operations of both small and large health care facilities in Ohio and Minnesota. Shelley began her career in human resources, soon discovering a passion for health care operations.
Shelley received her Bachelor of Science Degree in English Language and Literature from Eastern Michigan University and achieved a Master's Degree in Nonprofit Business Administration from the University of Notre Dame.


"The three key areas of stewardship, ...

www.ecumenscenicshores.org [cached]

"The three key areas of stewardship, customer satisfaction and job satisfaction are how we ensure that Ecumen is delivering on our mission, our values and especially our promise to 'innovate, empower and honor,'" Shelley Kendrick, Vice President of Operations at Ecumen, said.

...
"The satisfaction ratings are tabulated in a way that levels the playing field between our smaller communities and our larger campuses," Kendrick said.
...
"The three key areas of stewardship, customer satisfaction and job satisfaction are how we ensure that Ecumen is delivering on our mission, our values and especially our promise to 'innovate, empower and honor,'" Shelley Kendrick, Vice President of Operations at Ecumen, said.
...
"The satisfaction ratings are tabulated in a way that levels the playing field between our smaller communities and our larger campuses," Kendrick said.


Shelley Kendrick, Ecumen ...

www.ecumen.org [cached]

Shelley Kendrick, Ecumen Senior Vice President and Chief Operating Officer, was master of ceremonies for the awards program. "The intent of all the awards is to recognize you for the dedication you and your teams have to our mission, vision and values," she said.

...
"This team has worked tirelessly this past year helping many of you integrate Awakenings into your communities as a way of improving the quality of life for people with dementia," Kendrick said, honoring Awakenings Project Director Maria Reyes, Quality Improvement Nurse Sonya DeSmith, Regional Memory Care Manager Janelle Meyers, and Senior Director of Quality Improvement and Resource Utilization Shelley Matthes.

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