Shawn McGrathMaxKnowledge :: Training for Career College Administrators, Staff and Faculty
...Shawn McGrathShawn is the Director of Operations for the Higher Education Initiative of The Pacific Institute, a performance improvement initiative that has impacted more than a half million students and 24,000 school employees in the career college sector.Shawn has worked very closely with Dr. Joe Pace, the Managing Partner of the initiative, to implement effective student retention programs at hundreds of career schools nationwide.
diverse background and over 20 years of experience in sales and customer service, Shawn
brings a distinct perspective to the school business.Shawn
has developed and implemented training and mentoring systems to successfully coach customer service and sales personnel.She
has also coordinated many national conferences, including the Annual Best Practices
and Great Ideas Conference for the career college industry.Shawn's understanding of the career education environment is enhanced by her
experience as a career college student, which includes studying through an online degree program.Prior to her entry to the business world, Shawn served three years in the United States Army and received an honorable discharge.