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Vice President of Franchise Development
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2520 Northwinds Parkway Suite 375
Premium Franchise Brands LLC is a franchise development company, representing Jan-Pro Franchising International, Inc, and Maid Right Franchising LLC. Jan-Pro was founded in 1991 by Jacques Lapointe in Providence, Rhode Island, with a desire to offer the highes... more.
About Our Management
Scott Thompson Vice-President Franchise Development, Premium Franchise Brands LLC. With over 13 years of experience in franchise development and executive management, Scott is responsible for all domestic and international franchise development for Jan-Pro International and Maid Right Franchising LLC. Previously Scott served as EVP of Desjoyaux Pools, the world's largest pool manufacturer. He has also been a master franchisor for Fitness Together Franchise Corp, New York. Scott's background also includes serving as V.P with FranConnect, and currently serves on the marketing committee of the Southeast Franchise Forum. He is an IFA Certified Franchise Executive.
About Our Management -Â Premium Franchise Brands
Scott Thompson - Vice President, Franchise Development, Premium Franchise Brands With over 14 years of experience in franchise development and executive management, Scott is responsible for all domestic and international franchise development for Jan-Pro International and Maid Right Franchising.
Previously Scott served as EVP of Desjoyaux Pools, the world's largest pool manufacturer. He has also been a master franchisor for Fitness Together Franchise Corp, New York. Scott's background also includes serving as V.P with FranConnect, and currently serves on the marketing committee of the Southeast Franchise Forum. He is an IFA Certified Franchise Executive.
November Breakfast (11/11) â€“ IFA Initiatives | Southeast Franchise Forum - Atlanta's Franchise Community
Scott Thompson, CFE, Vice President Development for Premium Franchise Brands, discussing Minorities in Franchising and VetFran
Son Kim, Director of Franchise Development for BrightStar Care, discussing BrightStar's Wounded Warrior/VetFran Initiative and Minorities in Franchising Zelly Wesson, Workout Anytime Franchisee and retired pro basketball player, discussing the Professional Athlete Franchise Initiative. Scott Thompson, CFE Vice President Development Premium Franchise Brands Scott is an experienced franchise executive who has built franchise systems from the ground up starting with Fitness Together in his early days to his most recent position with Premium Franchise Brands. Scott's keen focus on operational excellence, leadership and sales skills has served him well in building teams of people around a central vision.
Vice President of Franchise Development for Premium Franchise Brands, Scott Thompson, discusses JAN-PRO's continued success in the commercial cleaning segment.
Scott Thompson, Vice President of Franchise Development for Premium Franchise Brands, the parent company of JAN-PRO Cleaning Systems, has lots to smile about. 1851 was able to spend some time with Scott to ask him why Jan-Pro seems to consistently sweep up the competition.
But the company's unique master/unit concept gives it an edge in a traditionally high-turnover industry, said Scott Thompson , vice president for franchise development for Premium Franchise Brands.
In the cleaning industry, a typical employee-based model might have 10 percent to 15 percent staff turnover each month. "Our model ... because the franchisee is investing in themselves, paying a franchisee fee and paying for those customer accounts, we have a less than probably 5 percent attrition rate annually," Thompson said. He attributes the company's high customer-retention rate - 45,000 customers nationwide with less than 1.3 percent leaving - to that consistency and low turnover. The two-tiered system means master franchisers take care of marketing, training and business management, including sales and collecting customer accounts as well as payments to unit franchisees - essentially the office side of the business - while unit franchisees focus on front-end service and relationships with customers. "Successful master franchisees have a sales and marketing mindset, and generally have net worth of about $1 million, with the capability to get about $250,000 in startup funding," Thompson said. In return, they receive the royalties and fees of the business and can pass it to their children or sell it and retire, Thompson said. Unit franchisees, on the other hand, pay fees to the master based on the number of customers they want to service, and operate as home-based businesses. The smallest units can start with around $950 invested, he said. The master franchisee can offer more customers to unit franchisees as it acquires them, allowing unit franchisees to expand without additional capital expenses. "They are buying a guaranteed book of business," Thompson said. Costs and profits vary widely with the unit franchisees, but they should typically be able to at least "double minimum wage" with the business, Thompson said. Knoxville is part of the company's Tier 4 program - denoting locations with between 2,500 and 5,000 businesses - the company's smallest category, but also potentially one of the most lucrative, Thompson said. "We've learned some of the smaller markets ... are some of our largest-producing markets," he said. "There's less competition; without professional services like we have, it allows us to get market penetration much faster than, say, some of the mom-and-pops that are out there, and charge a premium for it," he said. Those independent cleaners can make the best unit franchisees if they are having trouble growing their business, he said. Thompson anticipates the master franchisee signing on about 25 Jan-Pro units in the first year, and up to 10 MaidRight units.