The Mary Lou Clark Outstanding Customer Service Award was presented to Scott Forsberg, Director of Physical Therapy at Heritage Park Rehab & Skilled Nursing (Jamestown).
In the nominations submitted by co-workers Karen Myschisin, Betsy Swanson, and Sharon Walters, Scott
was described as someone who, "exemplifies outstanding customer service both inside and outside of Heritage Park; displays the caring, talent, and respect for his position; is well-known in the community and is an excellent representative for Heritage rehab; and, goes above and beyond his job duties to make sure residents have everything they need for recovery and to be successful in rehab."
Mary Lou Clark and Scott Forsberg
are two examples of this commitment to outstanding customer service.