Training for new agents as well as continued training for existing agents often fails . Sarah Ellison, 2004 President of the Indiana Association of Realtors, said, in the November, 2004, issue of Indiana Realtor "Historically, the biggest consumer gripe against real estate agents has been that you never know what you are going to get.
When you leave a message for an agent, you may or may not get a call back; the agent may or may not be on time to an appointment, may or may not provide the services they promised.
Sarah continued on by reminding that "some agents have become sloppy about getting to appointments on time, returning phone calls and e-mails" and adding "making proper disclosures or even working hard to make sure loose ends are wrapped up by closing.
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