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2015-08-07T00:00:00.000Z

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Wrong Sandy Glatter?

Ms. Sandy Glatter

Vice President Operations and Quality Systems

Bensi Restaurants

HQ Phone:

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Bensi Restaurants

53 Broadway Suite A

Park Ridge, New Jersey 07656

United States

Company Description

Bensi Restaurants: Always Fresh, All Ways Italian ... more

Find other employees at this company (16)

Background Information

Employment History

Senior Director of Quality Assurance

Giant Eagle , Inc.

Web References (19 Total References)


Food Safety Newsletter - FoodHACCP.com

www.foodhaccp.com [cached]

The idea that thousands of customers had purchased cans of Castleberry's Food Co.'s chili and hot dog sauce that might carry the botulism toxin alarmed Sandy Glatter so much that she wanted to alert them all personally. Ms. Glatter, Giant Eagle's senior director of quality assurance, figured the grocer would at least have contact information for shoppers who had Advantage Cards. She told her team, "Let's call them. How hard can it be?"

...
About two months ago, Giant Eagle enabled its computers to block sales of recalled items, said Ms. Glatter.
...
Ms. Glatter said Foodtrack sent the alert on Castleberry's more than nine hours before the Food and Drug Administration's notice came.
...
When Ms. Glatter told the secretary about her failed proposal to call customers to warn them about the can recall, he asked if the grocer could have sent out e-mails. She didn't think that would be effective, in part because the company doesn't request e-mail addresses and because people might think they were being spammed.
But it did spark the idea of setting up an automated system, like the one that will alert stores, that would call Advantage Card users when something they bought was recalled. Ms. Glatter estimated 90 percent of the company's shoppers have the loyalty cards. "We could actually reach a lot of people," she said.
The staff is investigating the potential for such a system and, so far, it looks workable. She knows there may be some who worry the grocer might abuse its power to call them at home, but she thinks they could be convinced by the fact that the goal is to keep them safe.


Food Safety Newsletter - FoodHACCP.com

www.foodhaccp.com [cached]

The idea that thousands of customers had purchased cans of Castleberry's Food Co.'s chili and hot dog sauce that might carry the botulism toxin alarmed Sandy Glatter so much that she wanted to alert them all personally. Ms. Glatter, Giant Eagle's senior director of quality assurance, figured the grocer would at least have contact information for shoppers who had Advantage Cards. She told her team, "Let's call them. How hard can it be?"

...
About two months ago, Giant Eagle enabled its computers to block sales of recalled items, said Ms. Glatter.
...
Ms. Glatter said Foodtrack sent the alert on Castleberry's more than nine hours before the Food and Drug Administration's notice came.
...
When Ms. Glatter told the secretary about her failed proposal to call customers to warn them about the can recall, he asked if the grocer could have sent out e-mails. She didn't think that would be effective, in part because the company doesn't request e-mail addresses and because people might think they were being spammed.
But it did spark the idea of setting up an automated system, like the one that will alert stores, that would call Advantage Card users when something they bought was recalled. Ms. Glatter estimated 90 percent of the company's shoppers have the loyalty cards. "We could actually reach a lot of people," she said.
The staff is investigating the potential for such a system and, so far, it looks workable. She knows there may be some who worry the grocer might abuse its power to call them at home, but she thinks they could be convinced by the fact that the goal is to keep them safe.


"The point is to be sure ...

www.postgazette.com [cached]

"The point is to be sure the food is being made right in the first place," said Sandy Glatter, senior director of quality assurance for O'Hara-based grocer Giant Eagle.


The idea that thousands of customers ...

www.postgazette.com [cached]

The idea that thousands of customers had purchased cans of Castleberry's Food Co.'s chili and hot dog sauce that might carry the botulism toxin alarmed Sandy Glatter so much that she wanted to alert them all personally.

Ms. Glatter, Giant Eagle's senior director of quality assurance, figured the grocer would at least have contact information for shoppers who had Advantage Cards.She told her team, "Let's call them.How hard can it be?"
...
About two months ago, Giant Eagle enabled its computers to block sales of recalled items, said Ms. Glatter.
...
Ms. Glatter said Foodtrack sent the alert on Castleberry's more than nine hours before the Food and Drug Administration's notice came.
...
When Ms. Glatter told the secretary about her failed proposal to call customers to warn them about the can recall, he asked if the grocer could have sent out e-mails.She didn't think that would be effective, in part because the company doesn't request e-mail addresses and because people might think they were being spammed.
But it did spark the idea of setting up an automated system, like the one that will alert stores, that would call Advantage Card users when something they bought was recalled.Ms. Glatter estimated 90 percent of the company's shoppers have the loyalty cards."We could actually reach a lot of people," she said.
The staff is investigating the potential for such a system and, so far, it looks workable.She knows there may be some who worry the grocer might abuse its power to call them at home, but she thinks they could be convinced by the fact that the goal is to keep them safe.


"The point is to be sure ...

www.post-gazette.com [cached]

"The point is to be sure the food is being made right in the first place," said Sandy Glatter, senior director of quality assurance for O'Hara-based grocer Giant Eagle.

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