will cover tips and tricks for everyday maintenance to improve customer engagement and get you ready to use web 2.0 to communicate during that next hurricane, flood, or emergency.
PIO Network member Sandra Fernandez is a communications professional with more than 15 years of experience with higher education, government, and non-profit organizations.
Sandra is currently Manager of Public Relations for the Houston Public Library.
strategic use of social media and online services to communicate with Library customers has made the Houston Public Library
an industry leader in social media implementation.
In 2009-2010, she co-chaired the Mayor's Social Media Task Force, a partnership between Houston IABC and the City of Houston to teach neighborhood groups how to use social media to organize civic improvements and stay in touch during a crisis.
on When do you call yourself a blogger?
Sandra Fernandez on Organizing your volunteers during a conference
Sandra Fernandez on My Takeaways From Hispanicize 2013 (#hispz13)