Sabi Khan, chief nursing officer at the Portland Hospital, London, talks to LOUISE FRAMPTON about the provision of patient-focused care, the growth of nurse-led services and the increasing use of interactive technology at the facility.
Fifty percent are self pay patients, the rest are insured, but we also treat NHS patients," Sabi Khan
explained.Although high demand from its own private clients limits the level of service it can provide, the hospital is developing a close working relationship with the NHS
"Between 2004 and 2005, when Northwick Park Hospital
was on special measures [following an investigation into maternal deaths], the Department of Health
asked us to assist with caesarean sections.We have also been approached by North West London PCT and Brent PCT to help with deliveries," said Sabi Khan
This is why women choose to use the Portland," Sabi Khan
"One of the highlights of this centre is its excellent obstetric scanning", said Sabi Khan
"A number of patients are coming forward who do not want any intervention or epidurals and would rather have a natural, ,touchy-feely', midwife-led childbirth," Sabi Khan
...Sabi Khan Sabi Khan joined the Portland Hospital in May 1999 as the obstetric unit manager with many years' experience in the NHS as a nurse, midwife and manager.
Two and a half years later, she
was promoted to head of nursing and midwifery and in June 2003 was appointed chief nursing officer. Sabi Khan
has overall operational and management responsibilities for all clinical services, allied healthcare professionals and resident medical officers (RMOs).