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Rudy RugglesManyWorlds published on 01/08/2003, Rudy Ruggles is a Senior Manager at the Cap Gemini Ernst & Young Center for Business Innovation (Cambridge, MA), leading the Center's research on innovation and knowledge-based business.His own research focuses on idea diffusion, social network dynamics, and technological knowledge management tools and techniques.He has written numerous papers and articles, and produced the books Knowledge Management Tools (Butterworth Heinemann, 1996) and The Knowledge Advantage (Capstone Publishing, 2000). Before coming to the Center, Rudy was at the J.L. Kellogg Graduate School of Management, Northwestern University, where he researched and studied the interaction of strategy, information management and organizational behavior in international business.In addition to working as a consultant, he was a case writer for the executive program's strategy curriculum. Rudy holds a B.S. in Japanese language from Georgetown University, and an M.M. (M.B.A.) from the J.L. Kellogg Graduate School of Management, Northwestern University. [read more ... ]
The Role of Stories in Knowledge Management
By Rudy Ruggles
...Rudy Ruggles is a Senior Manager at the Ernst & Young Center for Business Innovation (Cambridge, MA), leading the Center's research on knowledge-based business issues and directing the multi-client program on Managing the Knowledge Organization.He
is the author of Knowledge Management Tools (Butterworth Heinemann, 1996).He
can be reached at Rudy.Ruggles@ey.com.
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Capitalizing on Intellectual Capital - May 2000
"If you're selling something relatively simple, like a chemical compound, your selling costs will be far lower than if you're selling an advanced IC business concept that requires you to provide ongoing support and training after the sale," says Rudy Ruggles, senior manager with Ernst & Young's Center for Business Innovation in Cambridge, Mass.
How do I get my Staff to Come Up with New Ideas? Tips on Creating an Environment for Innovation
Source: Rudy Ruggles, manager, the Ernst & Young Center for Business Innovation's program, California Management Review.
When Japan Railways (JR) East (the largest rail carrier in the world) was building a new bullet-train line, water began to cause problems in the tunnel being dug through Mount Tanigawa.As engineers drew up plans to drain it away, some of the workers had found a use for the water -- they were drinking it.A maintenance worker, whose job was to check the safety of the tunneling equipment, thought it tasted so good that he
proposed that JR East should bottle and market it as premium mineral water.
destinationKM.com: Bountiful Harvest
by Rudy Ruggles
...Peer Reviewer: Rudy Ruggles, editor of Knowledge Management Tools: Resources for the Knowledge-Based Economy (Butterworth-Heinemann, 1996.)