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Wrong Roy Spencer?

Mr. Roy E. Spencer

Direct Phone: (630) ***-****       

Email: r***@***.net

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Perma-Seal Basement Systems Inc

Perma-Seal Basement Systems, Inc. 513 Rogers Street

Downers Grove, Illinois 60515

United States

Company Description

Perma-Seal has served Chicagoland and Northwest Indiana for over 30 years. Perma-Seal has helped over 250,000 homeowners just like you. Perma-Seal is recommended by Lou Manfredini, National Home Improvement Expert. ... more

Find other employees at this company (169)

Background Information

Web References (80 Total References)

Basement Answers - Perma-Seal Basement Systems, Inc. [cached]

Perma-Seal was started in 1979 by its present owner, Roy Spencer. Today, it has grown from 1 employee to nearly 100; from 1 truck to 30; and has successfully repaired and warranteed over 60,000 Chicagoland homes. Perma-Seal has emerged as the recognized leader in the industry as a provider of permanent state-of-the-art repairs. In addition, in 2003, Perma-Seal was honored by the Better Business Bureau with the Torch Award for Marketplace Ethics; and Roy was named by Ernst & Young as the Entrepreneur of the Year in the retail and consumer services category.

7:00pm - Main Presentation, Keeping ... [cached]

7:00pm - Main Presentation, Keeping Basements Dry, presented by Roy Spencer of Perma-Seal

by Roy Spencer
Roy Spencer Roy Spencer and his entire staff have an unwavering commitment to helping homeowners keep their basements dry and make the most of their useable living space. He is pleased to have been invited to share his experiences and to have the opportunity to speak to the Nic-Ashi. His discussion will include 3 key topics to aid attendees in understanding more about Perma-Seal and the services they provide:
1)What does a Perma-Seal FREE inspection involve / include? 2)How does Perma-Seal diagnose structural foundation issues and what are the repair options? 3)An explanation of Perma-Seal Sewer Backup Prevention and Sewer Camera & Rodding Services. When Roy Spencer started Perma-Seal in 1979, his main goal was to provide Chicagoland homeowners with permanent solutions to their wet basement problems. Having worked for waterproofing companies with questionable business practices early on in his career, Roy felt strongly that homeowners needed an honest resource in the industry.

Importance of Battery Backup Sump Pump Systems for Prevention of Basement Flooding [cached]

Roy Spencer of Perma-Seal Basement Systems in Downers Grove, IL now only uses remote, piggy back switches when installing an Emecole Sump Pump. "Not only do we believe that this doubles the life of the system," says Spencer.

Roy Spencer, president of Perma-Seal Basement Systems (which services the basement repair market in the Chicago area) says, "Before we switched to offering AGM batteries with our backup systems, the major call back reason we encountered was batteries that were not working during a power outage.

Basement and Crawl Space Business Sense: The Little Things Pay Off [cached]

My colleague Roy Spencer, owner of Perma-Seal Basement Systems in Downers Grove, Il., has been in business for 30 years. Just lucky? I don't think so. Early in his career Roy recognized that big things follow when a basement contractor attends to the little things - the kind gesture, the extra touch. After 30 years, the basement waterproofing industry has expanded greatly, and with that comes a growing number of new contractors.

Whether the basement waterproofing contractor is repairing a small crack or installing a drain tile system, the homeowner has a vested trust with that contractor. While the homeowner expects his or her basement repair or installation to be completed properly, a job well done is only the beginning. "Every homeowner expects their basement contractor to do good work," says Roy. "You can do a great sales presentation and follow through, yet that may not be what the client remembers. According to Roy, a contractor may assume that just by doing good work, they have met the customer's expectations.
"You must have a good, durable product and reliable service," says Roy.
While Roy believes it is important to respect the competition, he also feels it is necessary to be responsible to the consumer.

Basement and Crawl Space Business Sense: How to Expand and Sustain [cached]

Through the years, my friend and colleague Roy Spencer, owner of Perma-seal Basement Systems in Downers Grove, Il., has learned how to analyze growth. That's how he expanded from a small business to a corporation that has served more than 100,000 satisfied customers.

Roy and I divide growth into two categories: seasonal and solid.
You have to be fiscally responsible," Roy says.
He's right.

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