You need to find a dentist who you can feel comfortable with, trust and relate to and there are a lot of good dentists out there who want to establish that rapport with the patient, said Dr. Roseann Mulligan
, Professor at the USC School of Dentistry and a practicing dentist.You need a great amount of trust to lay back in a chair and expose a very intimate area of yourself..
In nearly every case dentists finds themselves in the business of psychology, counseling and sales as well as the business of oral decay and setting a person's mouth on the right path.Helping patients deal with the fear of pain is as much a part of the job as drilling, grinding, filling and fixing.
Today's dentist too often find themselves overcoming what a previous dentist (possibly decades earlier) caused, and not just in the physical mouth.
Some of the signs a patient is going to need some psychological assistance are obvious according to Dr. Mulligan
.If the patient is gripping the arms of the chair even before she
gets to the dental procedure that is a good indication the doctor must go the extra mile.
The fear, the anxiety that precipitates the concerns they have and the anxious look on the face, the body posture -- all this will let you know the patient is scared, she
said.Read the patient's body language which often means a lot more than the words they say as many will not admit their fear..
Talking to the patient, getting the patient to think about more pleasant things and what used to be called good bedside manner are important.There is something to be said for the country doctor approach to dentistry.In the retail trade it is called good customer service.While the modern dentist do not have the time to spend with each patient as in previous years, taking the extra time might make the whole experience much more pleasant for both and will certainly solicit returns as well as new business via referral.
uses hypnosis to a certain degree.
The mention of hypnosis usually conjures up a dangling watch fob and people standing on one leg cackling like a chicken.Not even remotely so according to Mulligan
It depends on the patient and the therapeutic goal as many of my patients respond to relaxation combined with hypnotic suggestion, she
said.The relaxation helps to make them more comfortable, to achieve a sort of trance and their mind is able to give them the ability to do what needs to be done..