is a realist.
believes security must stay ahead of the bad guys, and keep on top of new threats.
That's a constant.
"We must never become complacent."
Security 500 Rank - 2
Ronald E. Mahaffey
Chief Security Officer
American International Group
security team have a great answer.
Everybody from the CEO on through supports the program," says Mahaffey
The department includes over 50 security professionals plus a large proprietary guard force (only one of whom was on the staff when Mahaffey
arrived in 1993).
"When I arrived it was really 'old-time' security - guns, guards and gates.
When I was hired, the AIG
executive team saw security as more and I then began working with other departments," reflects Mahaffey
For example, the security department focuses on investigations such as threats against employees especially claims adjusters, domestic disputes that find their way into the work environment and other workplace violence issues.
"We have worked to train non-security employees about collecting intelligence over the phone or preserving evidence.
This has allowed us to be more effective while better protecting them."
But that was just the beginning.
A leader with the FBI
and deeply involved in the 1993 World Trade Center terror attack and investigation before joining AIG
realized the threats to a global company headquartered on Wall Street were significant and constant.
With the backing of senior management, AIG
now has a Shelter-in-Place program with MRE's (meals ready to eat), water, thick mil plastic and duct tape, defibrillators and first aid kits on every floor.
Each employee has been issued a package containing a number of items to include an eye protector and gas mask (they are encouraged to carry it with them at all times) and floor members are trained in emergency preparedness and first aid.
"The reality is that in an event not specific to our own building we might be on our own for up to 72 hours.
We are prepared to protect employees and visitors in the case of this unlikely event," says Mahaffey
"Close alignment with our business units," states Mahaffey
, "means good security and preparedness."
is also proud of AIG's
overseas security and support programs, which continue to expand.
"We seldom face a lack of support," shares Mahaffey, "Martin Sullivan (AIG's President and CEO ) and his senior management team are involved and proactive about emergency preparedness and security."