Rodney Bryant, Elmer's Director of Purchasing, presented the award to representatives from Boyds sales management team at Elmer's annual management conference held in Coeur d'Alene, ID, on October 10, 2009.
To explain why Boyd Coffee Company
received the award, Bryant
said, "Coffee is a very emotional product for our customers and our employees; it's near and dear to their hearts.
When we changed our coffee purveyor to Boyds [in 2008], we knew it could be challenging," Bryant
"To our surprise, it couldn't have gone more smoothly.
We didn't have one complaint, not one.
The Boyds team installed hundreds of equipment pieces in more than 30 restaurants, and to not hear about any issues?
Boyds knocked it out of the park!"
"We take a close look at all our partners before choosing one.
It's not just about sales volume, it's about quality and service," Bryant
administration, purchasing employees, restaurant managers and franchisees provided input for the Partner of the Year Award, according to Bryant
Dick Boyd, Co-CEO and President of Boyd Coffee Company, thanked Bryant, and said, "We are honored and privileged to receive the Partner of the Year Award.