"In working with Quest I'm convinced of two things: firstly, that we made the right decision to go out and implement an application management tool; and secondly that Quest's Foglight is the right tool," said Robin Skinner, vice president, Customer Service Operations at Aspective.
"Foglight provides Aspective
with advanced 24x7 application monitoring solution for its multi-tier application infrastructures and alerts Aspective of any potential problems.This means that Aspective
has an even more effective and reliable monitoring solution that does not necessitate its application managers spending hours manually monitoring its crucial systems."
needed to remotely manage its MSP customers and ensure that downtime was kept to an absolute minimum, whilst ensuring that service level agreements were met.