Crowe's publicist, Robin Baum, told the syndicated TV show Extra that â€œafter asking the front desk several times to replace a faulty phone in his room â€" and getting only attitude from the clerk on duty â€" Crowe brought the phone down to the front desk in an effort to address the situation in person.
â€œWords were exchanged and Crowe wound up throwing the phone against the wall.He
regrets that he
temper, but at no time did he
assault anyone or touch any hotel employee.â€