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This profile was last updated on 10/1/12  and contains information from public web pages and contributions from the ZoomInfo community.

Director, Business Development

Email: r***@***.net
CustomerGauge
15 New England Executive Park
Burlington, Massachusetts 01803
United States

Company Description: CustomerGauge are pleased to announce an exclusive partnership with Genroe to sell, deliver and support customers in the region. Genroe, is a Sydney, Australia...   more
Background

Employment History

  • Director , Business Development
    Directness BV
11 Total References
Web References
Customer Experience : CustomerGauge
customergauge.com, 1 Oct 2012 [cached]
Rob and David will discuss how you can start this with low-impact initiatives, extending to fully-automated online systems, based on Net Promoter® Score.
...
Robert Kerner, Director, Business Development, CustomerGauge, formerly: independent consultant, HP, John Deere
...
In a short webinar, Robert Kerner and Adam Dorrell of CustomerGauge will examine:
CustomerGauge | Harvesting your Company’s Advocates (Webinar)
customergauge.com, 20 Sept 2011 [cached]
Robert Kerner, Director, Business Development, CustomerGauge, formerly: independent consultant, HP, John Deere
webinar : CustomerGauge
customergauge.com [cached]
Presented by : Adam Dorrell, CEO CustomerGauge, Rob Kerner, Director CustomerGauge
...
Led by Robert Kerner and Adam Dorrell, this short webinar will cover the differences between a relationship survey and a transactional survey and give some interesting examples of where/when to use each of them.
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Led by Robert Kerner and Adam Dorrell, this webinar looks at the pros and cons of both web and phone surveys - with cost comparisons, a look at the value, and when to use either web or phone.
...
Rob and David will discuss how you can start this with low-impact initiatives, extending to fully-automated online systems, based on Net Promoter® Score.
...
Robert Kerner, Director, Business Development, CustomerGauge, formerly: independent consultant, HP, John Deere
Rob and David will discuss how ...
customergauge.com, 1 Nov 2011 [cached]
Rob and David will discuss how you can start this with low-impact initiatives, extending to fully-automated online systems, based on Net Promoter® Score.
...
Robert Kerner, Director, Business Development, CustomerGauge, formerly: independent consultant, HP, John Deere
...
Robert Kerner on Avoiding a Night in the Barrel: What businesses can learn from the US Navy Greenie Board Fun with Net Promoter Customer Insights < Customer Insight = Revenue on Net Promoter: Is there a "Dutch Effect"?
CustomerGauge
customergauge.com, 19 Sept 2011 [cached]
Robert Kerner, Director, Business Development, CustomerGauge, formerly: independent consultant, HP, John Deere
...
In a short webinar, Robert Kerner and Adam Dorrell of CustomerGauge will examine:
...
Robert Kerner
...
Robert Kerner
...
Robert Kerner, Head of Business Development, runs the Partner Program for CustomerGauge.
Other People with the name "Kerner":
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