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Last Update

2003-02-11T00:00:00.000Z

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Background Information

Employment History

Director of Member Services
Youbet.com , Inc.

Manager of International Consumer Services
MCI Inc.

Education



Richland College



Northeast Missouri State University

Web References (4 Total References)


YOUBET.COM RECRUITS RITA WARD FROM MCI TO BE DIRECTOR OF MEMBER SERVICES

www.youbet.com [cached]

Woodland Hills, CA, February 11, 2003 - Youbet.com, Inc. (NasdaqSC: UBET), a leading online live event and wagering company, today announced the appointment of Rita Ward as Director of Member Services.Ms. Ward comes to Youbet from MCI, where she was a Manager of International Consumer Services.She brings twenty years of call center and telecommunications industry experience to Youbet.com.Ms. Ward will lead Member Services initiatives, including in-bound and out-bound call center efforts, customer-care programs and expanded product operator assistance.

...
Ms. Ward said, "I'm excited about restructuring and expanding the current department to match the future growth of Youbet and its Member Services.This represents a great opportunity for me to put my call center experience to good use in an exciting venue that is blazing the trail in customer care."
Ms. Ward began her career in St. Louis with MCI, where she was promoted and relocated to Dallas and Sacramento.She attended Northeast Missouri State University and Richland College in Dallas.She led MCI's Training Department, which supported an 800-seat call center, where her duties included oversight of MCI's training and development for product, technical and sales functions.


Thoroughbred Times: News Archive

www.thoroughbredtimes.com [cached]

Ward joins Youbet.com as director of member services

Youbet.com Inc. has added Rita Ward to its roster, and the former MCI manager of international consumer services will serve as the wagering company's director of member services.
Ward spent 20 years with MCI, leading the training and development of the company's product, technical, and sales functions.With Youbet, she will lead member services initiatives, including in-bound and out-bound call center efforts, customer care programs, and expanded product operator assistance.


Thoroughbred Times: News Archive

www.thoroughbredtimes.com [cached]

Ward joins Youbet.com as director of member services

Youbet.com Inc. has added Rita Ward to its roster, and the former MCI manager of international consumer services will serve as the wagering company's director of member services.
Ward spent 20 years with MCI, leading the training and development of the company's product, technical, and sales functions.With Youbet, she will lead member services initiatives, including in-bound and out-bound call center efforts, customer care programs, and expanded product operator assistance.


Thoroughbred Times: News Archive

www.thoroughbredtimes.com [cached]

Ward joins Youbet.com as director of member services

Youbet.com Inc. has added Rita Ward to its roster, and the former MCI manager of international consumer services will serve as the wagering company's director of member services.
Ward spent 20 years with MCI, leading the training and development of the company's product, technical, and sales functions.With Youbet, she will lead member services initiatives, including in-bound and out-bound call center efforts, customer care programs, and expanded product operator assistance.
"I'm excited about restructuring and expanding the current department to match the future growth of Youbet, and its member services," Ward said."This represents a great opportunity for me to put my call center experience to good use in an exciting venue that is blazing the trail in customer care."
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