Ward joins Youbet.com as director of member services Youbet.com Inc. has added Rita Ward to its roster, and the former MCI manager of international consumer services will serve as the wagering company's director of member services. Ward spent 20 years with MCI, leading the training and development of the company's product, technical, and sales functions.With Youbet, she will lead member services initiatives, including in-bound and out-bound call center efforts, customer care programs, and expanded product operator assistance.
"I'm excited about restructuring and expanding the current department to match the future growth of Youbet
, and its member services," Ward said."This represents a great opportunity for me to put my call center experience to good use in an exciting venue that is blazing the trail in customer care."
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