As Assistant Director for Lifelong Learning for DC Public Libraries, Rita Thompson-Joyner is quietly transforming how DC citizens use their neighborhood library.
A proud Washingtonian and an employee of the D.C. Public Libraries
since 1974, she
has had a tremendous impact on the delivery of library services.She
has changed the way people use the library, by being more creative, responsive and flexible to their needs.Thompson-Joyner
is responsible for reforming the library's procurement system, developing and implementing the library's first system-wide strategic plan, and now creating a wide range of learning opportunities throughout the public library system.She
is credited with helping the library system recover from its"darkest hour," returning $1 million in unspent funds to the City's
Treasury because of a problem in its procurement system.She
redesigned the system with assistance from financial and budget professionals, hired new staff, helped centralize budgetary operations and developed a state of- the-art procurement system.Promoted last year to the position of Head of Neighborhood Library Services, Thompson-Joyner led the strategic planning process, which was designed to transform the organizational culture at the library system to a customer-driven one.
After a national search, the DC Public Libraries
again turned to Thompson-Joyner
and promoted her
to the new position of Assistant Director for Lifelong Learning
is now responsible for opening eight new Homework Help Centers
, designed to partner with the curriculum of D.C. Public Schools
was instrumental in getting more than 5,000 readers trained to use the Internet, as well as other application software through the library free of charge.She
goal is for the library system "to be a recognized force in each community for engaging minds, expanding opportunities, and elevating the quality of life for all residents."