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Wrong Richard Croswell?

Richard M. Croswell

Senior Vice President - Marketing, Customer Service and Network Relationship Management

InstaMed

HQ Phone:  (215) 789-3680

Direct Phone: (215) ***-****direct phone

Email: r***@***.com

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InstaMed

1880 JFK Boulevard 12Th Floor

Philadelphia, Pennsylvania,19103

United States

Company Description

InstaMed is healthcare's most trusted payments network, connecting providers, payers and consumers on one platform. The InstaMed Network connects over two-thirds of the market and processes tens of billions of dollars in healthcare payments annually. InstaMed ... more.

Find other employees at this company (243)

Background Information

Employment History

Senior Executive Vice President

MBNA Corporation


Partner Advisor

ASHBY POINT CAPITAL LLC


Affiliations

National Multiple Sclerosis Society

Executive Board


Education

Bachelor of Arts degree

University of Maryland


Web References(6 Total References)


Management - InstaMed

www.instamed.com [cached]

RICHARD M. CROSWELL - Senior Vice President of Network Adoption and Service - Before joining InstaMed, Rick was Senior Executive Vice President of MBNA/Bank of America, where he had direct responsibilities over the past three decades for Marketing, Advertising, Product Innovation, and implementing and managing large scale operational strategies.
He was directly responsible for the innovation, development and market delivery of the credit card industry's first non-American Express 'Platinum' card. Rick also had direct responsibility for Operations Management, Worldwide Telemarketing, Customer Service call centers, IVR Development, Billing Dispute, Customer Retention and Customer Upsell, managing more than two million calls per day. Rick is a graduate of the University of Maryland with a Bachelor of Arts degree and the School of Bank Marketing, Boulder, Colorado (graduate with distinction). As a child, he was an Eagle Scout. Rick is currently active in the community, serving on the Executive Board of the National Multiple Sclerosis Society.


Management | InstaMed

www.instamed.com [cached]

RICK CROSWELL - Senior Vice President of Marketing and Network Relationship Management - Before joining InstaMed, Rick was Senior Executive Vice President of MBNA/Bank of America, where he had direct responsibilities over the past three decades for Marketing, Advertising, Product Innovation, and implementing and managing large scale operational strategies.
He was directly responsible for the innovation, development and market delivery of the credit card industry's first non-American Express 'Platinum' card. Rick also had direct responsibility for Operations Management, Worldwide Telemarketing, Customer Service call centers, IVR Development, Billing Dispute, Customer Retention and Customer Upsell, managing more than two million calls per day. Rick is a graduate of the University of Maryland with a Bachelor of Arts degree and the School of Bank Marketing, Boulder, Colorado (graduate with distinction). As a child, he was an Eagle Scout. Rick is currently active in the community, serving on the Executive Board of the National Multiple Sclerosis Society.


www.ashbypointcapital.com

Richard M. Croswell
Richard M. Croswell Rick Croswell is an experienced business leader with expertise in marketing consumer services, developing innovative products and implementing and managing large scale operational strategies. Rick has 29 years of consumer lending, marketing and operational management experience. As a senior executive with MBNA America, Rick held leadership positions in Product Development, Advertising, Marketing, Sales, Risk Management, and Service Quality Management. He was directly associated with the innovation, development and market delivery of the credit card industry's first non-American Express 'Platinum' card. Rick also maintains extensive experience in operations management, having managed MBNA's Customer Service call centers, IVR development, Billing Dispute, Customer Retention, and Telemarketing businesses. Most recently, Rick was involved with the transition and successful completion of the MBNA / Bank of America integration of the Credit Card portfolio. In 2009, he left Bank of America to focus on investment and consulting activities. Rick is a graduate of the University of Maryland (B.A.), and the School of Bank Marketing, Boulder, Colorado (graduate with distinction).


www.ashbypointcapital.com

Richard M. Croswell
Richard M. Croswell


Ashby Point Capital

www.ashbypointcapital.com [cached]

Richard M. Croswell


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