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This profile was last updated on 2/1/16  and contains information from public web pages and contributions from the ZoomInfo community.

Mr. Richard W. Miller

Wrong Richard W. Miller?

Facilities Tech

Phone: (336) ***-****  
Email: r***@***.com
Local Address:  ATLANTA , Georgia , United States
AT&T Inc.
208 S. Akard St.
Dallas , Texas 75202
United States

Company Description: AT&T Corp. is a business services communications provider, offering a variety of global communications services to over two-million customers, including large...   more

Employment History

Board Memberships and Affiliations


  • Bentley University
  • B.B.A. degree , economics
    Case Western Reserve University
  • M.B.A. , Finance
    Harvard Business School
  • MBA
  • MBA
    Columbia University
  • bachelor's degree
    Bentley University
79 Total References
Web References
Welcome to IEEE GLOBECOM 2014 [cached]
Richard Miller AT&T (Ret)
Rick Miller - BEING CHIEF ® [cached]
Rick Miller
Rick Miller
Rick Miller
Rick is a servant leader, a student-teacher, and a go-to Chief. He is also an experienced and trusted confidant, author, and a sought-after speaker. For over 30 years, Rick served as a successful business executive in roles including President and/or CEO in a Fortune 10, a Fortune 30, a startup, and a non-profit. In each case, he was recruited from the outside to turn around poor performance in difficult times. Rick Miller is a Chief not because of his many high-ranking titles, but because of his ability to bring out the best in others-and in himself-using the choices he developed in his All-In Roadmap.
Across different industries and facing challenges that range from a market crash to a war zone, unethical competitors, and friendly fire from inside his own company, Rick led teams that have repeatedly tripled the growth rates of million and billion dollar organizations. At the same time, these companies drove record levels of customer and employee satisfaction and loyalty.
Rick has been in demand for the past seven years as a confidential adviser to many of today's most senior executives, and is extensively connected within the global business and leadership communities. Rick continues to serve senior executives by offering broad business experience in six specific areas: customers, competitors, costs, capital, communities, and culture. Rick helps senior leaders ask the right questions.
Few career business executives have proven they can deliver sustained next-level revenue and profit growth at different companies, of different sizes, in different industries, and in tough times. Fewer have a track record of growing leaders as a primary strategy. Very few are also servant leaders who have demonstrated an ability to help other senior leaders grow their businesses and experience personal growth by drawing on first-hand experience from the front lines.
Rick Miller is one of the very few.
Rick began his career in 1980 as a sales trainee in the tech industry working for Sperry Corporation. There he learned important lessons about relationships, accountability, and constant change. Rick developed skills as a turnaround specialist and rose to serve as a Division VP/GM for the North America Division.
Rick left Sperry in 1995 to serve as a Corporate Officer at AT&T, running a "long-lines" unit-he was AT&T's first outside recruit for that position in 100 years. Rick's team tripled the growth rate to 15% and held it for three years as they built a robust $5B unit. Rick was then promoted to President of Global Services.
In 2000, Rick was recruited by the internet start-up, Opus 360, to serve as President and COO. During the market crash of 2000, Rick's team completed a successful IPO while dramatically increasing revenue and profit.
Then in 2002, Rick was recruited as the first hire of a newly-appointed Lucent Technologies CEO to turnaround sales at the $21B telecommunications provider. After the company returned to profitability, Rick was asked to serve as President of Lucent's Government unit, which became the fastest growing unit at Lucent for the next three years.
During this period, Rick also led the non-profit organization, The Balance & Stretch Center. As President and CEO, he led the development of products used by other non-profits to help children with diabetes.
Since mid-2008, Rick has worked with senior leaders across many industries including hi-tech, pharmaceutical, manufacturing, automotive, media services, financial services, and in non-profit organizations. First at Choices & Success LLC and now at BEING CHIEF LLC, the result is always growth.
Rick earned a bachelor's degree from Bentley University and an MBA from Columbia. He currently lives with his wife Diane in Morristown, NJ.
Dennis Carey [cached]
Richard Miller, Former Senior Executive Vice President & CFO, AT&T
Individual Sessions [cached]
Rick Miller has served at companies ranging from internet start-up Opus360 as President/COO to global corporations Unisys as VP/GM-Communications Division, Lucent Technologies as President-Government Solutions and SVP Global Sales Operations, and AT&T as President - Global Services. Today, Rick serves as President of Choices & Success LLC where he works as an executive advisor and organizational consultant focused on turnarounds. In addition, he is an in-demand motivational speaker and the author of several books, including Five Points of Light - Enlightened Living and his latest, Enlightened Leadership with Five Points of Light, subtitled "Creating Cultures Where People Excel". Rick's books serve as non-traditional guides for everyone who needs to find a better way to achieve resilience and results. Rick also currently serves as President of The Balance & Stretch Center, Inc., a 501(c)(3) founded to help other non-profits create cultures where people excel. Rick lives in Morristown with his wife, Diane.
Press Archives - BEING CHIEF ® [cached]
Rick Miller Blog
Rick Miller featured in MWorld, the journal of the American Management Association:
Rick Miller featured in Vistage Executive Street online publication:
Rick Miller featured in The Wealthy Business:
Rick Miller featured in Direct Marketing News online publication:
Rick Miller featured in CommPro Marketing online publication:
Rick Miller featured in Empower Me Magazine online publication:
Rick Miller featured in MSN Business on Main:
"Relationships work best when the coach's style and experience matches the needs and preferences of the leader," says Rick Miller, executive coach and author/founder of All-In Leadership. Ask for recommendations from executives and business owners who've been coached.
Rick Miller featured in Thomson Reuters, Buyouts:
START_QUOTE_30t_sm With private equity in the spotlight of political controversy, industry executives have a chance to get their message out, but only if they can connect with the 99 percent at a human level, says executive coach Rick Miller.
The problem is not unique to buyouts pros, but is common to senior executives in many industries, says Miller, the president of Morristown, NJ consultancy Choices & Success LLC. "I think they as a group are chastised for not being good listeners."
The buyout business, however, starts at a disadvantage, because members of the public were unaware of the industry until political opponents started assailing Republican presidential candidate Mitt Romney for his career at Bain Capital.
"They didn't know about it before. Now they are seeing it for the first time in a harsh, perhaps untrue, light, and they're entering the conversation cynical," Miller said. "People aren't interested in listening to the facts, often, until you reduce their level of cynicism."
In public presentations or on television, breaking through those barriers may involve taking off the suit jacket and necktie, as Romney has done on the campaign trail to reduce the level of formality. Likewise, in smaller groups or private meetings, executives first must listen before they can be understood, Miller said. "Communication is the joint construction of meaning."
That can be as simple as directing one's assistant to hold phone calls during a meeting, said Miller, who has worked in environments both corporate-he is a former president of global services at AT&T-and countercultural-he served as CEO of a dot-com startup during the Internet bubble era a decade ago.
The irony is that senior players automatically seek to make those human connections when they are dealing with others whom they considertheir peers, Miller said.
Rick Miller featured in Small Business Opportunities publication:
START_QUOTE_30t_sm Renowned executive coach, author and former President of Global Services of AT&T, Rick Miller offers the following Tips on Body Language and Management:
Rick Miller featured in The Business Edge, March 30, 2012:
Rick Miller featured in USA Today online publication, "All-In Leadership Founder Rick Miller and Transition Expert Dr. Susan Berg Offer New 'Choosing Resilience' Program":
"Corporations that are prepared for change have the best chance of being resilient in the face of enormous upheavals and devastating alterations, whether man-made or a force of nature," said Rick Miller, founder of the All-In Leadership concept and president of Choices & Success, LLC, an executive coaching firm. "Smart, disciplined leaders focus on resilience before disasters occur. They communicate information employees need to know in addition to the organization's recovery plan and strongly convey confidence in their team's ability to overcome obstacles."
Miller, a highly regarded corporate turnaround expert and successful senior leader of multi-billion dollar corporations, noted that employees are in need of support more than ever before as their consistent stress levels have reached new heights. There are continuous waves of change and demands that push human limits. "Most companies can benefit from resilience programs and must prepare its workers for unpredictable hazards by creating cultures where people can excel," said Miller.
Miller and renowned Transition Expert Dr. Susan Berg, whose career focuses on mastering change and helping executives and groups transform into achievement and stamina-characterized teams, have collaborated to create an insightful program for organizations and individuals; helping them remain flexible while sticking to their values, providing the tools needed to cope with challenges as well as resilience strategies that include disaster recovery plans.
Rick Miller featured in 1 to 1 online publication:
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