MOUNT VERNON - Complaints have recently been heard at the News and by Mount Vernon Mayor Richard Mavis about representatives of IGS Energy Services going door-to-door soliciting customers to switch their electrical or gas service carrier.
"They're not supposed to be doing this without a permit," said Mayor Mavis.
Officers with the Mount Vernon
Police Department had informed the IGS representatives of their need for a permit.
An IGS manager later visited Mavis' office and was given a permit form which would allow his
company to solicit door-to-door.
"We only do about two [permits] a year because it does require the people going door-to-door to get a physical.
And it costs $100 to do that.
No form to allow solicitation had been returned to the mayor's office as of Wednesday afternoon.
explained that all Mount Vernon
City residents are in an opt-out program for electric service and are already with AEP Retail unless they opt out.
led me to believe that they were only contacting those who had opted out or were with another carrier," said Mavis
The mayor said to the IGS
manager that, "It's confusing to our people.
Our program is a 30-month program starting in January at 9 percent [rebate].
And if you're out there offering people something that's 10 percent for six months, people get really confused."
admitted that if a group does acquire a permit, he
added that they then are not prevented from soliciting door-to-door.
"While I believe the fee for a physical can be a deterrent, we always discourage any strong-arm techniques," he
also said that there have similar groups in Mount Vernon
in the past which he
received complaints about, and he
had subsequently called the Better Business Bureau
"Many of these people are coming into the city without a permit," said Mavis
encouraged city residents that if are approached by solicitors and have any questions about their credibility to call the police department.