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This profile was last updated on 7/17/2016 and contains contributions from the  Zoominfo Community.

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Wrong Richard Matlus?

Richard T. Matlus

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I agree to the Terms of Service and Privacy Policy. I understand that I will receive a subscription to ZoomInfo Community Edition at no charge in exchange for downloading and installing the ZoomInfo Contact Contributor utility which, among other features, involves sharing my business contacts as well as headers and signature blocks from emails that I receive.

Background Information

Employment History

analystGartner Inc.


Vice President Research

Gartner , Inc.


Vice President

Ameritech Corporation


Director of Consulting

Lee County Natural Resources


Affiliations

dbaDIRECT Inc

Board Member


Bur Oak Associates LLC

Founding Member


Education

bachelor's degree

computer science

Cleveland State University


master's degree

business administration

Baldwin-Wallace College


Web References(61 Total References)


www.zdnet.com

I also spoke with Richard Matlus, senior VP of Outsourcing at Gartner.
He said Brazil and other Latin American countries are becoming important in key sectors such as providing infrastructure outsourcing support services. He speaks to lot of users of outsourcing services of many kinds. He says that US companies like working with Latin American companies because: - The quality is very good. He doesn't recommend India for prime time zone outsourced infrastructure support services. - It helps a lot that the time zones in South America are so close to the US, this means that the prime times are covered in the same time zones. If most of your customers are in a certain time zone, you can have your best quality people working in the same shift, which is very important for customer satisfaction. Mr Matlus says that this is one of the largest cited advantages among clients. His clients tend to use teams in India for the other two less important daily shifts.


www.globalsourcingsummit.com [cached]

Ian Marriott | Allie Young | Frances Karamouzis | Arabella Hallawell | Partha Iyengar | Richard Matlus | Helen Huntley | Joseph Feiman | Robert Brown | Kimberly Harris-FerranteRichard T. MatlusResearch VP Richard Matlus is a vice president in Gartner Research.He is in the IT Sourcing and Services group that is responsible for research on consultants, system integrators and outsource providers. Mr. Matlus concentrates on helping clients with contract negotiations, the development of service levels, sourcing decisions and infrastructure outsourcing.Before working in the research area of Gartner, Mr. Matlus spent five years in Gartner Consulting, where he assisted clients with outsourcing engagements that included sourcing strategies, requests for proposal evaluations and contract negotiations. Prior to joining Gartner, Mr. Matlus was a vice president with Ameritech, where he developed and managed the computer-leasing line of business.In that position, he was responsible for pricing, asset management, sales and marketing.Mr. Matlus's IT and financial background includes outsourcing consulting, leasing and financial analysis, project development, project management, application systems design, programming, data center operations, and computer hardware and software acquisitions.


sourcing2.gartner.com

Richard T. Matlus
Research VP Speaker Profile Richard T. Matlus Research VP Gartner Richard Matlus is a vice president in Gartner Research. He is in the IT Sourcing and Services group that is responsible for research on consultants, system integrators and outsource providers. Mr. Matlus concentrates on helping clients with contract negotiations, the development of service levels, sourcing decisions and infrastructure outsourcing. Under infrastructure outsourcing, he concentrates on the data center, IT help desk and PC services and is a research leader in global remote delivery of infrastructure services.


www.hclisd.com [cached]

Get a head start from Richard Matlus, VP, Gartner Research on the key trends and market insights.


www.pchelps.com [cached]

Gartner Inc. analyst Richard Matlus, at the research firm's Outsourcing and Vendor Management Summit this week in Las Vegas, told attendees that remote infrastructure management is a "viable" alternative.


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