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2016-04-24T00:00:00.000Z

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Wrong Richard Matlus?

Mr. Richard T. Matlus

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Background Information

Employment History

analystGartner Inc.

Vice President Research

Gartner , Inc.

Vice President

Ameritech Corporation

Director of Consulting

Lee County Natural Resources

Affiliations

Board Member
dbaDIRECT Inc

Founding Member
Bur Oak Associates LLC

Education

bachelor's degree

computer science

Cleveland State University

master's degree

business administration

Baldwin-Wallace College

Web References (106 Total References)


Global Sourcing Summit - A Gartner Event: 2005 Analyst Biographies

www.globalsourcingsummit.com [cached]

Ian Marriott | Allie Young | Frances Karamouzis | Arabella Hallawell | Partha Iyengar | Richard Matlus | Helen Huntley | Joseph Feiman | Robert Brown | Kimberly Harris-Ferrante

...
Richard T. MatlusResearch VP
Richard Matlus is a vice president in Gartner Research.He is in the IT Sourcing and Services group that is responsible for research on consultants, system integrators and outsource providers.
Mr. Matlus concentrates on helping clients with contract negotiations, the development of service levels, sourcing decisions and infrastructure outsourcing.
Before working in the research area of Gartner, Mr. Matlus spent five years in Gartner Consulting, where he assisted clients with outsourcing engagements that included sourcing strategies, requests for proposal evaluations and contract negotiations.
Prior to joining Gartner, Mr. Matlus was a vice president with Ameritech, where he developed and managed the computer-leasing line of business.In that position, he was responsible for pricing, asset management, sales and marketing.Mr. Matlus's IT and financial background includes outsourcing consulting, leasing and financial analysis, project development, project management, application systems design, programming, data center operations, and computer hardware and software acquisitions.


Richard T. ...

sourcing2.gartner.com [cached]

Richard T. Matlus Research VP Speaker Profile

...
Richard T. Matlus
Research VP
Gartner
Richard Matlus is a vice president in Gartner Research. He is in the IT Sourcing and Services group that is responsible for research on consultants, system integrators and outsource providers. Mr. Matlus concentrates on helping clients with contract negotiations, the development of service levels, sourcing decisions and infrastructure outsourcing. Under infrastructure outsourcing, he concentrates on the data center, IT help desk and PC services and is a research leader in global remote delivery of infrastructure services.


I also spoke with Richard ...

www.zdnet.com [cached]

I also spoke with Richard Matlus, senior VP of Outsourcing at Gartner. He said Brazil and other Latin American countries are becoming important in key sectors such as providing infrastructure outsourcing support services.

He speaks to lot of users of outsourcing services of many kinds. He says that US companies like working with Latin American companies because:
- The quality is very good. He doesn't recommend India for prime time zone outsourced infrastructure support services.
- It helps a lot that the time zones in South America are so close to the US, this means that the prime times are covered in the same time zones. If most of your customers are in a certain time zone, you can have your best quality people working in the same shift, which is very important for customer satisfaction.
Mr Matlus says that this is one of the largest cited advantages among clients. His clients tend to use teams in India for the other two less important daily shifts.


HCLISD

www.hclisd.com [cached]

Get a head start from Richard Matlus, VP, Gartner Research on the key trends and market insights.


GARTNER| Outsourcing: Myth vs. The Real Deal

outsourcing.weblog.gartner.com [cached]

I agree entirely with Gartner analyst Rich Matlus' post regarding the possibilities of offshore infrastructure.

...
To date, offshore vendors have made little progress because of the "IT xenophobia" that Rich mentioned. However, the prices quoted by these vendors are compelling. Also, many of them have gained trust in previous engagements.

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