Randy Rubenstein, president, Rubenstein's Contract Carpet, Seattle, Wash. "The business environment is still a major challenge," he said.
"I see no improvement in 2010.
If we're flat I will consider it a success.
doesn't see significant improvement until 2011.
business strategy it to make sure his
people know "this is the new normal.
When things do turn we'll be in a position to come out standing on our own feet.
Tough business conditions have all players questioning what's happening.
"We're always having to defend price versus quality and service," Rubenstein