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2016-10-22T00:00:00.000Z

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Rama Prasad

Chief Information Officer

Aircell LLC

Direct Phone: (630) ***-****       

Email: r***@***.com

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Aircell LLC

1172 Century Drive , Bldg B , Ste 280

Louisville, Colorado 88027

United States

Company Description

Aircell, a Gogo company, is a leading provider of in-flight connectivity equipment and services to the business aviation market. Through a full range of services including voice, Internet, cockpit data and more, Aircell increases the productivity, safety, ... more

Find other employees at this company (237)

Background Information

Employment History

Executive Positions In Information Technology

Hewitt Associates LLC

Human Resources Executive

Trident Consulting Inc

Executive

Genisys Group

Affiliations

Member of Board of Advisors
Utopia Inc

Member, Advisory Board
ValuCom

Education

BSME

Bachelor's degree

Engineering

Osmania University

MBA

Kellogg School of Management

MBA

Kellogg School of Management at Northwestern University

MBA

Rockhurst College

MBA

Rockhurst University

MS

Computer Science

Osmania University

MSCS program

University of Missouri-Rolla

Masters' degree

computer science

University of Missouri-Rolla

Web References (75 Total References)


Speakers at the CIO CIO IT Leadership Conference - Chicago

campconferences.com [cached]

Rama Prasad Rama Prasad is currently CIO of Aircell. Aircell is the world's leading provider of air-to-ground telecommunications and is certified by both FAA and FCC to provide wifi internet services in the airplanes. As CIO, Rama is responsible for leading all aspects of Information Technology (IT) and effectively supporting the growth of Aircell. Prior to joining Aircell, Rama headed Application Development and Testing for US Cellular and before that, he held executive positions in IT at Hewitt, Orbitz and CNA . Rama holds a Masters' degree in computer science from the University of Missouri-Rolla, an MBA from Rockhurst College in Kansas City and a Bachelor's degree in Engineering from Osmania University. Rama's expertise is focused on growing and transforming technology organizations into highly tuned, efficient entities enabling and contributing to the company's bottom line success.


Speaker Biographies

campconferences.com [cached]

Rama Prasad Rama Prasad is currently CIO of Aircell. Aircell is the world's leading provider of air-to-ground telecommunications and is certified by both FAA and FCC to provide wifi internet services in the airplanes. As CIO, Rama is responsible for leading all aspects of Information Technology (IT) and effectively supporting the growth of Aircell. Prior to joining Aircell, Rama headed Application Development and Testing for US Cellular and before that, he held executive positions in IT at Hewitt, Orbitz and CNA . Rama holds a Masters' degree in computer science from the University of Missouri-Rolla, an MBA from Rockhurst College in Kansas City and a Bachelor's degree in Engineering from Osmania University. Rama's expertise is focused on growing and transforming technology organizations into highly tuned, efficient entities enabling and contributing to the company's bottom line success.


Rama ...

www.campiteducation.com [cached]

Rama Prasad Rama Prasad is currently CIO of Aircell. Aircell is the world's leading provider of air-to-ground telecommunications and is certified by both FAA and FCC to provide wifi internet services in the airplanes. As CIO, Rama is responsible for leading all aspects of Information Technology (IT) and effectively supporting the growth of Aircell. Prior to joining Aircell, Rama headed Application Development and Testing for US Cellular and before that, he held executive positions in IT at Hewitt, Orbitz and CNA . Rama holds a Masters' degree in computer science from the University of Missouri-Rolla, an MBA from Rockhurst College in Kansas City and a Bachelor's degree in Engineering from Osmania University. Rama's expertise is focused on growing and transforming technology organizations into highly tuned, efficient entities enabling and contributing to the company's bottom line success.


Rama ...

campiteducation.com [cached]

Rama Prasad Rama Prasad is currently CIO of Aircell. Aircell is the world's leading provider of air-to-ground telecommunications and is certified by both FAA and FCC to provide wifi internet services in the airplanes. As CIO, Rama is responsible for leading all aspects of Information Technology (IT) and effectively supporting the growth of Aircell. Prior to joining Aircell, Rama headed Application Development and Testing for US Cellular and before that, he held executive positions in IT at Hewitt, Orbitz and CNA . Rama holds a Masters' degree in computer science from the University of Missouri-Rolla, an MBA from Rockhurst College in Kansas City and a Bachelor's degree in Engineering from Osmania University. Rama's expertise is focused on growing and transforming technology organizations into highly tuned, efficient entities enabling and contributing to the company's bottom line success.


Wi-Fi Provider Refines Business Process Management - Lavastorm Analytics

www.lavastorm.com [cached]

"We bring three industries together," said Rama Prasad, senior vice president and chief information officer for Gogo. "We play in the airline industry, in the communications industry as well as in the e-commerce industry."

To do so, IT employees work with domain experts to build new or modify existing business processes - sequences of tasks producing a desired outcome or product. But, Prasad said, the management and implementation of these processes can be slow and inefficient. At the start of the year, Gogo employed a new analytics platform to remedy that.
"The business is fairly complex," Prasad said.
...
"Similar records are created when you use a browser to go from website to website," Prasad said.
A few years ago, Gogo selected Tibco as its mediation engine. Prasad characterized the technology as powerful but not the most appropriate for the purpose.
"To be fair, Tibco is middleware … They would probably tell you that's not the best way of using Tibco at all," Prasad said.
...
"We had to go into the code, modify it and go through the complete process," Prasad said.
Standard mediation platforms exist, but Gogo's needs are so unusual that a standard platform wouldn't work well, Prasad said.
"There are not many other companies that do exactly what we do," he said. "In fact, probably none. That's the reason why anything we buy off the shelf would need to be customized."
More collaboration, more agility
While Gogo was aware it needed to address the issue and refine the business process workflow in general, Prasad said the company wasn't seeking out new tools when it bumped into a system it felt worthy of a closer look.
...
The Wi-Fi provider began using a billing process system from MDS two to three years ago, Prasad said. When MDS, a company with roots in the communications industry, began peddling its analytics platform, Gogo agreed to a trial run.
Prasad said he was attracted to the Lavastorm's ability to drive products to market quickly, but he still questioned its scalability - could it handle the thousands and tens of thousands of records Gogo produces?
"The good news is, in quite a few of our business processes, they're not in real time," said Prasad. "A lot of this is month-end processing. Some of it is every week, some every day, but it's not like we have a customer on the other line waiting for a credit card to go through before we give them the service."
Once the scalability concern was eliminated, Gogo jumped from the desktop version it had downloaded for the trial run to the server version, which was installed in its data center within a matter of weeks.
Although Prasad acknowledged the mediation engine is an example unique to Gogo, optimizing business processes isn't.
"The best way to think of this is as an analytics tool that helps you automate or program the business process," he said.
Now, when Gogo needs to alter or build a business process, it brings IT and domain experts together, draws the current process on the wall and discusses changes, insertions or modifications needed.
"We bring our laptops into the room and we do the work right there and then," Prasad said. "Then we go into test mode; we trial it out and put it into production. It keeps it very simple."
And, in Gogo's quickly changing market, it has cut project implementation time down from months to weeks, Prasad said.
"From a business process perspective, nothing has changed," Prasad said.

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