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Background Information

Employment History


Position In Consumer and Provider Relations

Rights Officer

Web References (3 Total References)

Contracting Austin Travis County Mental Health Mental Retardation Center

www.atcmhmr.com [cached]

Phyllis Wolf, Ombudsman phyllis.wolf@atcmhmr.com (512) 440-4086

Who: Phyllis Wolf, ...

www.austinabwa.com [cached]

Who: Phyllis Wolf, Consumers' Rights Officer,

Austin Travis County Mental Health Mental Retardation Center

www.atcmhmr.com [cached]

Provider Relations Report FY2005: Marietta Noel reviewed the report on behalf of Phyllis Wolf, Consumer Rights Officer.

Consumer Rights Report Update: Phyllis Wolf gave an update on the occurrences since her last visit to the committee in October.The process for tracking complaints is now almost fully automated, the implementation of which was very time consuming.Ms. Wolf is working with the Coordinator of Consumer & Volunteer Initiatives to categorize the options for the Not Satisfied set of criteria.It was suggested to track positive resolutions in the database.Ms. Wolf will return once implementation is complete.

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