Last Update

2016-07-20T00:00:00.000Z

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Peter Ankerstjerne

Chief Marketing Officer

The ISS Group

HQ Phone:

Email: p***@***.com

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The ISS Group

Copenhagen,

Denmark

Company Description

The ISS Group was founded in Copenhagen in 1901 and has grown to become one of the world's leading Facility Services companies. ISS offers a wide range of services such as: cleaning, catering, security, property and support services as well as facility ma ... more

Find other employees at this company (118)

Background Information

Employment History

Chief Marketing Officer

ISS

Affiliations

Steering Committee
IFS North America

Advisory Boards
Copenhagen Business School

ISS Representative
EuroFM

ISS Representative
Global FM

Strategic Advisory Board
The International Association of Outsourcing Professionals

Member
CoreNet Global Inc

Fellow
Royal Institution of Chartered Surveyors

Strategic Advisory Board
Int

Trustee
International Facility Management Association

Trustee
Institute of Facility Management

Education

Bachelor

Marketing Management

CBS

MBA

International Marketing Management

Copenhagen Business School

MBA

Marketing Management

CBS

bachelor's degree

International Marketing Management

Copenhagen Business School

Web References (161 Total References)


Board of Directors Biographies

www.ifma.org [cached]

Peter Ankerstjerne

...
Peter Ankerstjerne, MBA, COP, FRICS Chief Marketing Officer ISS
Peter Ankerstjerne, MBA, COP, FRICS, is chief marketing officer for ISS World Services A/S. Through his more than 20 years with the ISS Group, Ankerstjerne has been involved in most aspects of service management, facility management, outsourcing, marketing and strategy development. Starting his career at ISS Denmark where he worked with marketing and business development, Ankerstjerne was responsible for developing the Integrated Facility Services (IFS) model, which is still a key strategic focal point of the ISS organization where he chairs the IFS Steering Committee.
In 2001, Ankerstjerne joined the corporate ISS team and has been responsible for group marketing since 2007. He is the author of 10 industry white papers and co-author/editor of four white books as part of the ISS 2020 Vision Series on the future of FM, developed in a collaboration with IFMA and the Copenhagen Institute for Future Studies.
Ankerstjerne holds an MBA and bachelor's degree in International Marketing Management from the Copenhagen Business School in Denmark. He serves on several advisory boards, including the Advisory Board for International Business Development at Copenhagen Business School and the Strategic Advisory Board at the International Association of Outsourcing Professionals (IAOP).
Ankerstjerne is a former IFMA Foundation trustee and is actively involved in the industry as both a speaker and a debater. He is a member of IFMA, CoreNet and IAOP, and he is the ISS representative for GlobalFM and EuroFM. In 2015, Ankerstjerne was appointed as a Fellow of the Royal Institution of Chartered Surveyors and was also voted one of the five best CMOs in Denmark by Berlingske Nyhedsmagasin. He joined IFMA in 2006 and presents the International Student of the Year award each year at IFMA's World Workplace Conference and Expo.


Board of Directors

www.ifma.org [cached]

Peter Ankerstjerne, MBA, COP, FRICS Chief Marketing Officer ISS


Peter ...

www.no.issworld.com [cached]

Peter Ankerstjerne, Group Marketing Director Group Marketing ISS Tel: +45 38 17 00 00 e-mail: pan@iss.biz


ISS research on employee engagement and customer experience awarded - ISS World - Singapore

www.sg.issworld.com [cached]

"It demonstrates how you can work with integrated analytics and use employee engagement insights to get an early indication of how customers will value the services received and plan your efforts accordingly," says Peter Ankerstjerne, Chief Marketing Officer at ISS.

"Whether you are marketing your service offers to customers or you want to attract, retain and develop employees, the fundamental dynamics are the same. Human beings are searching for ways to fulfil their purposes, solve challenges, and satisfy their needs. If you want to be a successful businessor employer, you have to know your stakeholders, offer solutions that they value, and systematically measure your performance with them. That is what we have done for many years with both our customers and our employee surveys - with great success," Peter Ankerstjerne added.
...
This research relates to the heart of who we are, a people company, and to the core of our value proposition," says Peter Ankerstjerne.


ISS research on employee engagement and customer experience awarded - ISS World - Malaysia

www.my.issworld.com [cached]

"It demonstrates how you can work with integrated analytics and use employee engagement insights to get an early indication of how customers will value the services received and plan your efforts accordingly," says Peter Ankerstjerne, Chief Marketing Officer at ISS.

"Whether you are marketing your service offers to customers or you want to attract, retain and develop employees, the fundamental dynamics are the same. Human beings are searching for ways to fulfil their purposes, solve challenges, and satisfy their needs. If you want to be a successful business or employer, you have to know your stakeholders, offer solutions that they value, and systematically measure your performance with them. That is what we have done for many years with both our customers and our employee surveys - with great success," Peter Ankerstjerne added.
...
This research relates to the heart of who we are, a people company, and to the core of our value proposition," says Peter Ankerstjerne.

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