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Wrong Peter Ankerstjerne?

Peter Ankerstjerne

Group Marketing Director

ISSWorld Norway

Direct Phone: +45 ** ** ** **direct phone

Email: p***@***.com

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I agree to the Terms of Service and Privacy Policy. I understand that I will receive a subscription to ZoomInfo Community Edition at no charge in exchange for downloading and installing the ZoomInfo Contact Contributor utility which, among other features, involves sharing my business contacts as well as headers and signature blocks from emails that I receive.

ISSWorld Norway

Company Description

We are a major supplier of canteen services to industry in Bergen. During 1999, we invested a lot of resources in developing a new canteen concept. In addition to adapting to market trends, our development work was conducted on the basis of our constant focus ... more

Find other employees at this company (220)

Background Information

Employment History

Chief Marketing Officer

ISS


Chief Marketing Officer

FRIC


Chief Marketing Officer

The ISS Group


Affiliations

The International Association of Outsourcing Professionals

Strategic Advisory Board


CoreNet Global Inc

Member


Royal Institution of Chartered Surveyors

Fellow


International Facility Management Association

Trustee


Copenhagen Business School

Advisory Boards


EuroFM

ISS Representative


Global FM

ISS Representative


IFS

Steering Committee


Int

Strategic Advisory Board


Institute of Facility Management

Trustee


Education

Bachelor

Marketing Management

CBS


MBA

International Marketing Management

Copenhagen Business School


MBA

Marketing Management

CBS


bachelor's degree

International Marketing Management

Copenhagen Business School


Web References(82 Total References)


ISS - Cleaning and Facility Services - Finance Director Europe

www.the-financedirector.com [cached]

Contact: Peter Ankerstjerne (group marketing director)
Tel: +45 38 17 00 00 Fax: +45 38 17 00 11 Email: peter.ankerstjerne@group.issworld.com


Board of Directors Biographies

www.ifma.org [cached]

Peter Ankerstjerne
Peter Ankerstjerne, MBA, COP, FRICS, IFMA Fellow Chief Marketing Officer ISS Peter Ankerstjerne, MBA, COP, FRICS, IFMA Fellow is chief marketing officer for ISS World Services A/S. Through his more than 20 years with the ISS Group, Ankerstjerne has been involved in most aspects of service management, facility management, outsourcing, marketing and strategy development. Starting his career at ISS Denmark where he worked with marketing and business development, Ankerstjerne was responsible for developing the Integrated Facility Services (IFS) model, which is still a key strategic focal point of the ISS organization where he chairs the IFS Steering Committee. In 2001, Ankerstjerne joined the corporate ISS team and has been responsible for group marketing since 2007. He is the author of 10 industry white papers and co-author/editor of four white books as part of the ISS 2020 Vision Series on the future of FM, developed in a collaboration with IFMA and the Copenhagen Institute for Future Studies. Ankerstjerne holds an MBA and bachelor's degree in International Marketing Management from the Copenhagen Business School in Denmark. He serves on several advisory boards, including the Advisory Board for International Business Development at Copenhagen Business School and the Strategic Advisory Board at the International Association of Outsourcing Professionals (IAOP). Ankerstjerne is a former IFMA Foundation trustee and is actively involved in the industry as both a speaker and a debater. He is a member of IFMA, CoreNet and IAOP, and he is the ISS representative for GlobalFM and EuroFM. In 2015, Ankerstjerne was appointed as a Fellow of the Royal Institution of Chartered Surveyors and was also voted one of the five best CMOs in Denmark by Berlingske Nyhedsmagasin. He joined IFMA in 2006 and presents the International Student of the Year award each year at IFMA's World Workplace Conference and Expo.


Board of Directors

www.ifma.org [cached]

Peter Ankerstjerne, MBA, COP, FRICS, IFMA Fellow
Chief Marketing Officer ISS


European Cleaning Journal Blog - ECJ

www.europeancleaningjournal.com [cached]

4th of January 2017 Article by Peter Ankerstjerne
Peter Ankerstjerne, ISS head of group marketing, writes his latest ECJ blog.


www.superclean.co.uk

Our Management and London office cleaning teams were interested in a recent European Cleaning Journal article, written by Peter Ankerstjerne, Head of Group Marketing at global facilities services provider ISS on what constitutes excellent customer service.  In it, Ankerstjerne talks of the challenge of delivering excellent service.  He defines excellent service as ''when the customer's perception and experience of the service surpasses their needs and expectations".  Elaborating on this, he explains how sometimes that little unexpected extra can come in different shapes and forms such as a smile, a positive remark, a random act of kindness, for example.


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