"It demonstrates how you can work with integrated analytics and use employee engagement insights to get an early indication of how customers will value the services received and plan your efforts accordingly," says Peter Ankerstjerne, Chief Marketing Officer at ISS.
"Whether you are marketing your service offers to customers or you want to attract, retain and develop employees, the fundamental dynamics are the same.
Human beings are searching for ways to fulfil their purposes, solve challenges, and satisfy their needs.
If you want to be a successful business or employer, you have to know your stakeholders, offer solutions that they value, and systematically measure your performance with them.
That is what we have done for many years with both our customers and our employee surveys - with great success," Peter Ankerstjerne
This research relates to the heart of who we are, a people company, and to the core of our value proposition," says Peter Ankerstjerne