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Newvoicemedia House, Jays Close
Basingstoke, Hampshire RG22 4BS
NewVoiceMedia powers customer connections that transform businesses globally. The leading vendor's award-winning cloud customer contact platform revolutionises the way organisations connect with their customers worldwide, enabling them to deliver a person ... more
Vice President Global Operations and MD Asia Pacific
Chief Executive Officer
Chartered Engineer, Member
Henley Management College
Management Archives - Blog | NewVoiceMedia
On premise, managed service, hosted or cloud â€“ Which is the best technology for your call centre?
But mention cloud and people still get concerned around security.
The simple solution is to choose your providers carefully, based upon transparency and trust.
Providers able to prove their SLAs with a respectable bank of security accreditations are the ones to work with.
A great cloud contact centre provider will invest significantly more in security infrastructure than the majority of single businesses could ever hope to.
Salesforce Helps Achieve World Record at Call Center and Custo...
Dreamforce | Blog | NewVoiceMedia
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