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This profile was last updated on 2/11/04  and contains information from public web pages.

Patricia Durham

Wrong Patricia Durham?


Phone: (312) ***-****  HQ Phone
Local Address:  United States
American Marketing Association
311 South Wacker Drive Suite 5800
Chicago , Illinois 60606
United States

Company Description: The American Marketing Association, one of the largest professional associations for marketers, has 38,000 members worldwide in every area of marketing. For over...   more

Employment History

Board Memberships and Affiliations


  • bachelor of arts degree , political science
    University of California-Irvine
10 Total References
Web References
Patricia Durham, Chief ..., 11 Feb 2004 [cached]
Patricia Durham, Chief Marketing Officer
Patricia Durham, Chief Marketing Officer
Patricia Durham, Chief Marketing Officer
As chief marketing officer, Patricia Durham is responsible for integrating all facets of the company's retention and growth activities including market research, sales forecasting, government relations, advertising, and public relations.Her responsibilities include supervising the compilation and completion of all contract bids, developing competitive profiles, and overseeing the analysis of NEC's current and future position in the marketplace.
Before joining Durham Transportation in 1991, Patricia was a business manager for Glick & Glodney, an accountancy corporation.Her responsibilities included budgeting, reviewing of bills, reconciliations, and coordination of cash flow for numerous clients, including a multimillion dollar nonprofit organization promoting citizenship at local schools.
Patricia is actively involved in Special Olympics.She served the State Development Committee for Special Olympics in Texas.She is also a member of the National School Transportation Association and the American Marketing Association.
In 1988, Patricia received her bachelor of arts degree in political science from the University of California-Irvine.
Who Are We? | Where Are We? | What's New | Leadership | Making a Difference
OUT & ABOUT : Durham joins ... [cached]
OUT & ABOUT : Durham joins Music Academy board
Patricia Durham has been elected to the board of directors of the Music Academy of the West for a three-year term.
Board of Trustees List « CALM – Child Abuse Listening & Mediation, 28 Jan 2012 [cached]
Secretary Patricia Durham
CALM - Child Abuse Listening & Mediation, 26 Sept 2008 [cached]
Patricia Durham
Durham School Services - Press Releases, 2 Feb 2004 [cached]
For more than 20 years, Durham has consistently asked employees, parents, riders, and administrators to rate their performance on annual surveys distributed throughout the year.
A total of 2,569 surveys were distributed to each of the school principals of the districts Durham serves.There were 911 surveys returned, for a response rate of 35.5 percent.The items presented in the survey are now measured on a seven-point scale, as opposed to the five-point scale that was used in previous years.This change was made in response to administrator feedback as well as recommendations made by the company's survey administrator.The seven-point scale allows for more variability and provides the respondents with more options.Durham's overall service score with customers was a solid 5.6
"Durham is the only student transportation provider that conducts a thorough survey of its customers," said Patricia Durham, chief marketing officer."The survey reveals a great deal about each of our Customer Service Centers, our company, and our dedication to service.We then present this data to the customer and work together to improve customer satisfaction.With this survey, Durham and its customers always know what their constituents think."
Durham's fleet and local office staff's courtesy and response to questions earned top scores on the survey.
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