The Association of Community Organizations for Reform Now (ACORN) in January 2004 staged a nationwide protest at H&R Block branch offices to draw attention to the firm,s promotion of ,aggressive sales of overpriced tax refund loans., Those protests, according to Murray Walton, H&R Block vice president of tax services, ,started some conversations, about educating and protecting low-income taxpayers and eventually led to an alliance between the former adversaries.
credited ACORN with helping develop plain-language disclosures to warn taxpayers about the costs of RALs.He
also emphasized that H&R Block
,s policy is to explain low-cost options such as direct deposit of IRS refunds and refund anticipation checks that involve temporary bank accounts issued through HSBC Holdings
, H&R Block
,s partner bank.Walton
added that when a taxpayer seeking assistance from H&R Block
elects a RAL, a flag goes up instructing the preparer to provide more details on the costs involved.