Mountain States Health Alliance, a not-for-profit health care organization based in Johnson City, Tenn., operates a family of 14 hospitals serving a 29-county, four-state region (Northeast Tennessee, Southwest Virginia, Southeastern Kentucky and Western N
Morris Seligman from Mountain States talks about the advantages of electronic health records
Morris Seligman, MD, MBA, Senior Vice President and CMO of Mountain States
Healthcare IT systems must address stakeholder objectives, otherwise even well-tailored software can fall short of requirements.
"We needed a strategy and a road map with clear milestones that spanned pre-implementation through post-implementation for each hospital," said Morris Seligman, MD, MBA, Senior Vice President and Chief Medical Officer of Mountain Health States Alliance.
This 14-hospital system headquartered in Johnson City, Tennessee, USA, spans four U.S. states and 29 counties and employs more than 9,000 team members.
It operates 90 clinics.
Yet, in just 18 months, Mountain States completed 13 go-live processes without missing any major deadlines.
This transformation happened through a brand-new IT Adoption Center, a framework developed in a close collaboration between Mountain States and Siemens Healthcare Strategic Consulting Services.
"No one had done this before," Seligman said.
"A lot of what we are doing with technology right now is transaction-based," explained Seligman.