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This profile was last updated on 2/12/14  and contains information from public web pages and contributions from the ZoomInfo community.

Senior Vice President, Chief Info...

Local Address: Florida, United States
The Auto Club Group
1 Auto Club Drive
Dearborn, Michigan 48126
United States

Company Description: Auto Club Group headquartered in Dearborn, Michigan.
Background

Employment History

Web References
PRESS RELEASE IBM Unlocks Business Data for 5,500 Information Integration Solutions Clients
www.marketwire.com, 22 May 2006 [cached]
"With the addition of the Ascential suite of products, IBM did a nice job of putting together an information integration solution that built upon previous investments we had made in this area," said Mike Petrilli, SVP, AAA Auto Club South.
AAA Hits The Road With MCI In $12 Million Deal - Web Hosting News
www.hostbyte.com, 31 Mar 2004 [cached]
"MCI's breadth and depth of its communication portfolio have enabled us to better serve our AAA Members through the use of MCI's Enhanced Call Routing and Voice Portal technology," said AAA Auto Club South CIO Mike Petrilli.
:: Zelos Group :: News ::
www.zelosgroup.com [cached]
"More and more people continue to use our Web site, but there are a heck of a lot of people in our demographic who still want to do business by phone," says Mike Petrilli, senior vice president of information services.
CRM News: Voice-Activated Services Gaining Attention
www.crmbuyer.com, 2 Sept 2003 [cached]
"More and more people continue to use our Web site , but there are a heck of a lot of people in our demographic who still want to do business by phone," says Mike Petrilli, senior vice president of information services.
...
Having something to compare the caller's responses to aids in recognizing the spoken words, Petrilli says.
The club pays for MCI's services on a per-transaction basis.Petrilli compares MCI's piece of the system with a "black box" that he doesn't have to worry about.
"We chose to use an outsourced model ... primarily because we believe this technology is still pretty early in its life cycle," Petrilli says."The software is changing very quickly.
Latest News
reviews.infoworld.com, 6 Sept 2003 [cached]
"More and more people continue to use our Web site, but there are a heck of a lot of people in our demographic who still want to do business by phone," says Mike Petrilli, senior vice president of information services.
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