Last Update

2016-01-02T00:00:00.000Z

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Wrong Michael Lanam?

Michael W. Lanam ACE

Vice President Aviation and Government Services Division

HSS Hire Service Group Limited

Direct Phone: (303) ***-****       

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HSS Hire Service Group Limited

25 Willow Lane

Mitcham, Surrey CR4 4TS

United Kingdom

Company Description

We supply silenced, soundproof diesel generators from 20kVA to 1250kVA." We have over 50 years of experience in delivering temporary power need. We have specific experience in business critical continuity environments for national events, construction, ... more

Find other employees at this company (1,407)

Background Information

Employment History

Law Enforcement Executive

in California

Web References (9 Total References)


Michael Lanam Vice ...

aci-na.org [cached]

Michael Lanam Vice President Aviation & Government Services HSS, Inc.


HSS senior vice president Michael ...

www.denverpost.com [cached]

HSS senior vice president Michael Lanam said the company is working with the union and employees to resolve problems. He said the company knows of the allegations but questions their merits.

"Employee issues are a concern to us," Lanam said, adding that the NLRB typically takes up to 12 weeks to investigate claims and the majority of charges are settled, withdrawn or dismissed by the regional director.
"We respect the process and respect the employees," he said.


"We are pleased to be selected ...

hss-us.com [cached]

"We are pleased to be selected by this major international airport," says Mike Lanam, Vice President, HSS Aviation and Government Services.


Denver Keeps Lines in Check with TQM by Jodi Richards (: July-August, 2008)

www.airportimprovement.com [cached]

According to Mike Lanam, VP for aviation and government services at HSS, Total Queue Management incorporates several components including:

...
Efforts by HSS to improve security screening wait times, in conjunction with initiatives put forth by TSA (such as the self-select program), are expected to have a positive impact at DEN, says Lanam. Analysis of the system, however, is ongoing and procedures will continue to be adjusted as needed.
"It appears that it's speeding it up, but the more important thing is that the travelers are feeling more comfortable and are given a higher level of customer service. It's not as stressful as the previous wait in the queue lines at Denver," Lanam says.
All parties meet weekly to discuss how the program is working and consider improvements that could be made. For example: TSA was originally performing a second document check on travelers after they went through the RT line (in which they already presented their documents). In agreement with TSA, the RT attendants (HSS employees) now perform document checking for TSA. "It was a repetitive process that really slowed down lines," Lanam explains, but has greatly improved since HSS employees assumed the function.


According to Mike Lanam, VP ...

www.airportimprovement.com [cached]

According to Mike Lanam, VP for aviation and government services at HSS, Total Queue Management incorporates several components including:

...
Efforts by HSS to improve security screening wait times, in conjunction with initiatives put forth by TSA (such as the self-select program), are expected to have a positive impact at DEN, says Lanam.Analysis of the system, however, is ongoing and procedures will continue to be adjusted as needed.
"It appears that it's speeding it up, but the more important thing is that the travelers are feeling more comfortable and are given a higher level of customer service.It's not as stressful as the previous wait in the queue lines at Denver," Lanam says.
All parties meet weekly to discuss how the program is working and consider improvements that could be made.For example: TSA was originally performing a second document check on travelers after they went through the RT line (in which they already presented their documents).In agreement with TSA, the RT attendants (HSS employees) now perform document checking for TSA."It was a repetitive process that really slowed down lines," Lanam explains, but has greatly improved since HSS employees assumed the function.

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